Prithinah Rajandran

I am Prithinah d/o Rajandran, a dedicated professional with experience in banking sales, customer service, e-commerce operations, and hospitality. Skilled in client engagement, financial product consultation, sales target achievement, and operational coordination. I graduated with a Diploma in Tourism Management & Hospitality in September 2024, achieving a CGPA of 3.26.

I am currently pursuing a Bachelor's degree in Supply Chain Management, strengthening my knowledge in logistics, operations, and inventory management while applying practical insights in real-world business environments.

Sales Executive at Capital Nexus Solution (2024-09 – 2026-02)

• Promote CIMB financial products including personal loans, credit cards, and refinancing solutions.
• Conduct outbound sales calls and provide tailored financial consultations based on customer needs.

Customer Service Representative at Riyadh Resources Sdn Bhd (2018-09 – 2021-01)

• Supported daily operations by managing customer inquiries and issue resolution.
• Assisted in maintaining service workflows and operational efficiency.

E-Commerce Seller / Operations Support at Nationwide Express Courier Service (2017-12 – 2018-09)

• Managed product listings, inventory tracking, and order fulfillment processes.
• Coordinated inbound customer orders and after-sales support.
• Implemented automated and manual response systems to maintain high customer response rate

Hotel Receptionist at Crockfords Hotel Genting Highland (2023-01 – 2023-06)

• Welcome and greet guests in a friendly and professional manner.
• Assist guests with check-in and check-out procedures efficiently.
• Handle guest inquiries and requests in person, by phone, and by email.
• Manage reservations and update guest information accurately.
• Provide information about hotel services, facilities, and local attractions.
• Process payments and maintain accurate billing records.

Bachelor of Science in Supply Chain Management – Malaysia University of Science and Technology (2024 – 2027)

Diploma in Tourism Management and Hospitality – Politeknik Sultan Idris Shah (2021 – 2023)