Alexandru Ilie

Results-driven Automotive Sales professional with over 3 years of experience in high-performance retail and vehicle sales environments, including Samsung and CarGiant. Proven track record of generating over £1M in revenue through consultative selling, strong customer engagement, and effective closing techniques. Experienced in finance and add-on sales, objection handling, and delivering premium customer experiences.

Highly motivated, target-driven, and focused on consistently exceeding performance expectations. Now seeking to progress within a leading dealership group where I can maximise earnings and long-term growth.

Customer Experience Expert - Partner Retail Services - London

(2022-04)

Working for the third-largest retail store in the world has been instrumental in shaping my professional journey. Over the past three years, I have proudly represented Samsung, one of the most influential companies in the technology and lifestyle sector. I fully embraced Samsung's Customer Experience Mechanism (CEM)—a powerful framework focused on delivering premium service through Energy, Excitement, and Engagement.

By setting a clear agenda, understanding customer needs, recommending suitable solutions, and proactively collecting and applying feedback, I ensured each engagement resulted in value for both the customer and the company. My ability to work under pressure, remain adaptable, and maintain high performance in a fast-paced, target-driven environment became one of my key strengths. I consistently exceeded personal and team KPIs, helping my department become one of the top-performing sections in the store.

One of my proudest accomplishments was generating over £1 million in direct revenue for the company within a three-year period. Beyond individual sales performance, I also contributed to process improvements on the shop floor, mentored new team members, and helped impleme

Finance Assistant - Barking Services Ltd - London

(2021-11 - 2022-06)

Working as a Finance Assistant at Barking Services gave me invaluable experience in the financial operations of a growing business and allowed me to play an active role in supporting its expansion. My contributions significantly helped streamline financial processes, enhance internal reporting accuracy, and support strategic decision-making within the company. In this role, I gained hands-on experience in managing day-to-day financial tasks, including processing invoices, reviewing cost reports, reconciling accounts, and ensuring compliance with relevant financial regulations and company policies.

I played a key part in identifying cost-saving opportunities and improving reporting efficiency, which positively impacted overall business performance and profitability. I consistently demonstrated strong attention to detail, particularly when reviewing financial data and preparing reports. My ability to remain organized and focused, even under pressure, ensured that all documentation was accurate and delivered on time.

I also contributed to regular audits and worked closely with senior management to maintain transparency and financial control. Beyond financial operations, I actively sup

Sales Advisor - CarGiant - London

(2019-10 - 2021-12)

• Worked in one of the UK's highest-volume used car dealerships, handling a large number of daily customer enquiries
• Managed the full sales process from initial enquiry through to vehicle handover
• Conducted in-depth customer consultations to understand needs, budget, and preferences
• Matched customers with suitable vehicles, demonstrating strong product knowledge across a wide range of brands
• Arranged and conducted test drives, building trust and confidence in purchasing decisions
• Promoted and sold finance packages, extended warranties, and additional products to maximise revenue per sale
• Consistently worked towards and achieved sales targets and KPIs in a fast-paced environment
• Handled objections confidently and negotiated effectively to close deals
• Followed up leads via phone, email, and showroom visits to convert enquiries into sales
• Delivered professional vehicle handovers, ensuring high customer satisfaction and repeat business
• Maintained strong after-sales relationships to generate referrals and repeat customers

Fire Marshal - Clegg Construction LTD - London

(2019-04 - 2019-10)

As a Fire Marshal on a busy construction site, I played a key role in maintaining a safe and compliant work environment. My primary responsibility was to ensure that all fire safety measures were in place and regularly maintained. This included conducting daily checks on fire extinguishers, ensuring they were functional, within inspection dates, and properly distributed across the site.

I also supported the site management team with various operational tasks. Whether it was organizing safety materials, overseeing site tidiness, or stepping in to help with delegated duties, I remained proactive and dependable. I ensured that all areas were kept orderly and that emergency routes were always accessible and clearly marked.

This position required me to stay alert, work under pressure, and respond quickly to potential safety risks. It also taught me the importance of clear communication, responsibility, and teamwork, especially in high-risk environments like construction. Being a Fire Marshal helped me build confidence in my decision-making and gave me practical experience in enforcing safety standards and contributing to the smooth day-to-day operations of a dynamic worksite.

Higher National Diploma - Hospitality Management - Nelson College London (2022-09 - 2025-01)

BTEC - Public Service and Sports and Health - Haringey Sixth Form College (2017-09 - 2020-04)

GCSE - Woodside High School (2013-09 - 2017-07)