Priyanka Inamdar

MSc Management graduate with 4+years of experience across operations management, workforce planning, business development, customer engagement, and team leadership in the UK and internationally. Experienced managing teams of 15+ employees, controlling labour and operational costs, forecasting sales performance, coordinating marketing initiatives, and delivering service improvements in high-volume environments generating £40,000–£50,000 weekly revenue. Proven ability to improve operational efficiency, build stakeholders relationships, coordinate projects, and support business growth through data-driven decision making and customer-focused solutions.

STORE MANAGER at Waga (2024-07 – Present)

• Manage daily operations within a high-volume hospitality environment generating approximately £40,000–£50,000 weekly revenue.
• Lead and develop a team of 15+ employees through rota planning, onboarding, coaching, performance management, and shift supervision.
• Monitor sales performance, labour costs, and staffing levels, adjusting resources to optimise profitability and service delivery.
• Manage stock ordering, inventory control, and waste reduction processes to maintain operational efficiency.
• Deliver daily team briefings, sales initiatives, and upselling competitions to improve employee engagement and revenue performance.
• Supported a promotional campaign offering 20% discounts across local retail partners, contributing to increased customer footfall and sales.
• Oversee cash handling, reporting, compliance, opening and closing procedures, and customer issue resolution.

BUSINESS DEVELOPMENT INTERN at Premier Dental (2023-05 – 2023-07)

• Generated new business opportunities through networking events, exhibitions, and community outreach activities.
• Promoted services to international clients and supported first-time customer acquisition campaigns.
• Collected and maintained prospect data, coordinated follow-up engagement, and arranged meetings with senior management.
• Assisted in planning promotional events and marketing initiatives to increase brand awareness and client engagement.

OPERATIONS & BUSINESS COORDINATOR at Banashankari Electricals (2016-01 – 2022-05)

• Coordinated workforce scheduling, attendance monitoring, task allocation, and day-to-day operational activities.
• Managed billing, invoicing, customer account administration, and business documentation.
• Communicated with customers, suppliers, and stakeholders to support smooth business operations.
• Assisted with marketing activities, trade events, and customer engagement initiatives to support business growth.

MSc in Management – University of Dundee (2023 – 2024)

BBA in Business Administration – Lingaraj College (2014 – 2017)