Qasim Yunis

Dedicated and driven professional with a proven track record of hard work and motivation. Possesses a confident and positive attitude, always striving for excellence in all endeavors. Exceptional time management skills allow for efficient completion of tasks and projects while maintaining a high level of quality. A strong team player, capable of collaborating effectively with colleagues to achieve shared goals and deliver outstanding results.

Service Advisor - Glyn Hopkin - Stamford Hill

(2023-01 - 2023-07)

• Managing customer calls day to day
• Scheduling appointments for services
• Liaison between customer and service department
• Track record of extra sales made

Customer Service - STM Agency - Stratford

(2022-07 - 2022-12)

• Assisting customers with enquiries
• Helped customers with mobility and visual impairment
• Ramp and gate line trained
• Excellent customer communication skills

Customer Concierge - Transport Investigation Limited - Kent

(2021-07 - 2022-07)

• Developed customer service skills
• Assisting customers with ticket enquiries
• Crowd management
• Checking customer tickets sales assistant - Green Motion Car Rental - docklands

(2018-01 - 2021-06)

• Providing information based on customer needs
• Giving customers the best possible experience
• Promote the business
• Improved negotiation skills

GCSEs - 5 A-Cs including English and Maths - Leytonstone Secondary

Level 2 - Construction - Newham College