Rachael Cartwright

I am a highly motivated and hard-working individual who, after working in the textiles industry for 10+ years, I'm currently seeking a new challenge which will utilize my professional manner and attention to detail. Aside from this I am an honest, punctual, and reliable individual who is always willing to learn new skills. I am able to work both independently and as part of a large team to meet specific set targets.

When working as part of a team I can take instructions and build up good working relationships with all colleagues.

Retail Assistant at Sainsbury's PLC (2007-01 – 2010-12)

I started working at Sainsbury's after I had left school in 2007. This was a part-time job whilst I continued with my educational studies.

• Serving members of the public using a computerised till system and offering excellent customer service
• Processing store loyalty card, coupons and vouchers
• Taking payments
• Helping with other departments when needed
• Helping to clean up at the end of the working day

Retail Assistant & Customer Service at Morrisons (2010-01 – 2014-12)

I began working here when I moved up to Glasgow in 2010. This was also a part-time job whilst I studied in Scotland. My duties were the same as they were at Sainsbury's. I also worked in the customer service department.

• Serving members of the public using a computerised till system and offering excellent customer service
• Processing store loyalty card, coupons and vouchers
• Taking payments
• Helping with other departments when needed
• Dealing with customer queries instore and via telephone
• Issuing refunds on returns

Receptionist / Administrator / Subcontractor / Textiles Technician at Intertek (2014-06 – Present)

• Jobsheet creation
• Subcontracting
• Uploading of test reports on to retailer portals
• Customer services
• Booking in of samples

Freelance Make-up Artist at Self-employed (2014-01 – 2022-12)

As well as my full-time job at Intertek, I worked part-time as a make-up artist evenings and weekends. I did this for 8 years building up a strong client base until having my little boy in 2022.

GCSE – Fred Longworth High School (2007-01)

National Qualification in Hairdressing – The Image Centre / Cardonald College (2009-01 – 2010-12)

National Certificate in Business Accounts Management – City of Glasgow College (2011-01 – 2011-12)

National Certificate in Make-up Artistry – West College Scotland – Clydebank campus (2012-01 – 2014-12)

Higher National Certificate in Make-up Artistry – West College Scotland – Clydebank campus (2012-01 – 2014-12)