Rachel

Reliable and personable university student with over three years' experience in fast paced customer-facing roles, including barista work, tutoring, and retail. Comfortable working under pressure, communicating confidently with a wide range of people, and adapting quickly to new environments. Currently seeking part-time summer work to bring the same energy, reliability, and attention to detail to a new team.

Course Facilitator at BASICS Scotland (2026-03 – Present)

• Facilitated the smooth daily running of pre-hospital emergency care training courses, managing on-the-day logistics, schedules, and event coordination.
• Supported course participants and instructors by maintaining a structured, organized environment and ensuring all operational aspects of the day ran seamlessly.
• Communicated effectively with attendees and staff to manage session transitions, materials, and real-time operational needs.

Team Lead (Fringe by the Sea Operations) at The Carb Club (2026-07 – 2026-08)

• Led operations as Team Lead for The Carb Club during the high-demand Fringe by the Sea festival in North Berwick.
• Successfully managed and delivered a demanding 53-hour operational week, demonstrating high resilience and commitment under peak seasonal trading pressure.
• Directed flexible and dynamic workflows across front-of-house and kitchen operations to maximize service volume and efficiency.
• Completed allergen awareness and food safety training.

Chemistry Tutor at Caledonia Tutors (2026-01 – Present)

• Organising 5/6 structured and engaging tutoring sessions a week on top of maintaining a 2:1.
• Communicating to clients, students' weak areas and current rate of improvement through past paper questions.
• Explaining concepts clearly to students using at least three different methods to ensure the concept has been covered.
• Adapted lesson pacing and teaching methods in real time based on each student's engagement and understanding.
• Managing one-hour lessons to allow sessions to be as beneficial as possible.
• PVG checked, in line with safeguarding requirements for working with young people.

Barista at Machina Coffee (2025-07 – 2025-08)

• Serving customers during the fringe at the West End art fair providing quick, friendly and specialised service developing close bonds with other stallholders and regulars.
• Developed precision coffee-making skills, applying attention to detail to consistently meet specialist quality standards.
• Developing an artistic flair through latte art leading to the creation of swans with correctly steamed milk.

Logistics Team Member at Machina Coffee (2025-07 – 2025-08)

• Completed large coffee orders of 1700 x 250 g bags of coffee with short deadlines whilst ensuring care is taken when choosing the type, grind and amount of coffee being packaged.
• Achieved adapting working in a pop-up coffee stall, a café and a roastery within one month.

Barista at Costa Coffee (2023-02 – 2024-10)

• Collaborated with a large team in a busy drive through store. Completing assigned tasks and assisted colleagues when large queues formed.
• Memorised recipes of 200 different drink combinations crafting orders quickly and with precision.
• Strengthened efficiency as reached the drive through duration targets: less than three minutes overall and below one minute at the window.

Tills Assistant at Glendoick Garden Centre (2022-08 – 2023-12)

• Processed transactions and served a diverse range of customers in a high-pressured busy environment.
• Rectified unsatisfied customers problems by coming up with reasonable solutions via confident and polite communication.

MChem in Chemistry – University of Edinburgh (2024 – 2029)

Chemistry 2 Laboratory in Chemistry – University of Edinburgh (2024 – 2025)

Advanced Higher in Maths and Chemistry – High School of Dundee (2018 – 2024)

Higher in Maths, Chemistry, English, History and Biology – High School of Dundee (2018 – 2024)

National 5 in Maths, Physics, Chemistry, Biology, English, History and Home Economics – High School of Dundee (2018 – 2024)