Rachel Barwell

I am a student of French, Portuguese and Catalan in my final year at the University of Bristol. My interests lie in learning languages, and experiencing different cultures.

Programmes Internationaux d'Échanges (PIE), Aix en Provence — Administrative Assistant

• Composing emails in both English and French 
• File verification and data insertion into Salesforce
• Phone communication with customers in French
• Various other administrative tasks

Hostel do Céu, Pipa — Volunteer Cleaner

• Making beds
• Cleaning bathrooms 
• Organising common areas of the hostel
• Spending time with guests and helping them to enjoy the hostel and to feel at home

Hello Pipa, Pipa — English Teacher

• Conversation classes with adults
• Preparing and teaching classes to adults and children for one month - organisation and public speaking skills built upon

Computershare (DPS), Remote work — Customer Service Representative

• Developing ability to work from home as part of a wider team
• Responding to customer’s queries via telephone 
• Fast - paced work - good management of time and stress

Curvature, Birmingham/Remote work — Service Desk Coordinator

• Email and phone communication with customers 
• Working with our engineers and team members - teamwork skills in a professional environment developed
• Updating computer systems
• Time management and organisation - working to SLAs
• Managing the service for a region of the country

Au Pair World, Italy — Au Pair

• Informal language learning (Italian)
• Responsible for two children (6 & 11 years old) - reliable

Project Trust, Honduras — Volunteer Teacher

• Teacher/assistant teacher in a bilingual school - public speaking skills and confidence developed
• Adaptation to a completely different culture and way of life 
• Open attitude
• Committed to helping others 

University of Bristol — French and Portuguese (BA)

Graduated with First Class Honours and an Oral Distinction in both languages.

King Edward VI High School for Girls, Birmingham — A Levels

A*s in French, Latin and Classical Greek

King Edward VI High School for Girls, Birmingham — GCSEs

A* in 11 subjects, including English Language & Mathematics