Rachel Powell

Experienced dog grooming salon owner with over 8 years experience handling and caring for dogs of all breeds and temperaments. Skilled in animal welfare, dog handling, customer service and managing a busy working environment. Passionate about working with dogs and looking to transition into a new dog-focused role. I hold City and Guilds level 2 and 3 Dog grooming qualification. I am also trained in dog first aid.

Salon owner and Dog groomer - Own Salon - Uttoxeter

(2018-07 - present)

• Owned and managed a busy dog grooming salon.
• Groomed a wide range of breeds and coat types to a high standard
• Handled nervous, reactive and difficult dogs safely and confidently
• Managed appointments, bookings and day-to-day salon operations
• Provided excellent customer service and built strong client relationships
• Maintained high standards of animal welfare, cleanliness and safety
• Managed social media pages, customer enquiries and business promotion
• Worked independently in a fast-paced environment while managing time effectively

Hospitality and Catering Assistant - Thomas Franks - Cashing Up

(2018-05 - present)

• Preparing Food for service and buffets
• Cooking for a mass amount of people
• Cleaning
• Serving Customers
• Operating the till
• Cashing Up
• Answering phone calls
• Taking orders
• Ordering stock
• Infantry
• Operating vending machines
• Emptying and collecting money out the vending machines

Sales Assistant - Poundland, UK

(2013-10 - 2015-05)

• Till Operator
• Dealing with customer queries
• Working on the shop floor, shelf stocking

Graphic Designer and studied Graphic Design at university - Freelance

(2011-09 - 2014-06)

• Creating artwork and different forms of visual communication for clients and projects at uni
• Full experience using Adobe design software and full use of basic computer programs
• Producing written work such as essays, case studies and presentations
• Working to meet deadlines

City and Guilds level 2 and 3 - Dog grooming - South staffs college (2019-09 - 2020-09)

Certificate - Graphic and Digital - Staffordshire University-Stafford, UK (2011-09 - 2014-07)

City and Guilds - IT Prinicples - Burton College-Burton, On, CA (2008-01 - 2008-12)