Rachel Yeo

Professional, personable, and highly organised Office Manager with over 8 years of experience across property management, administration, and executive support roles. Recognised for progressing quickly into senior responsibilities through reliability, initiative, and strong organisational skills. Experienced in supporting directors, managing busy office operations, coordinating schedules and events, and building positive relationships with clients, contractors, and colleagues.

Known for being calm under pressure, adaptable, and solution-focused, with a natural ability to keep operations running smoothly in fast-paced environments. Seeking a flexible office-based, hybrid, or remote opportunity within Liverpool where strong administrative and organisational skills can add immediate value to a business.

Office Manager & Assistant to Directors at Kinlan Brickwork (2021-01 – Present)

Successfully progressed from Office Administrator to Office Manager through dedication, initiative, and consistently high performance. Trusted to provide direct support to company directors across both business and operational matters.

• Oversee our social media accounts and website.
• Provide direct administrative and organisational support to company directors.
• Manage busy diaries, appointments, and schedules efficiently.
• Coordinate meetings, events, and day-to-day office operations.
• Assist with aspects of personal administration for directors when required.
• Oversee company vehicle management and related administration.
• Ensure all office operations run smoothly, efficiently, and professionally on a daily basis.
• Maintain strong communication across teams and external contacts.

Maintenance Manager at Northwood Properties (2017-09 – 2021-03)

• Managed professional relationships with landlords and tenants, ensuring properties were maintained to a high standard and issues were resolved efficiently.
• Coordinated reactive maintenance work during active tenancies.
• Organised renovation and refurbishment projects during void periods.
• Maintained accurate maintenance records and documentation.
• Liaised with contractors and ensured works were completed efficiently.
• Delivered excellent customer service while managing multiple priorities.

A Levels in Business Studies, Media & Health and Social Care – Broughton Hall & Cardinal Heenan Sixth Form (2015-01 – 2017-12)

GCSEs in English Literature & Language, Maths, Science, Graphics, Spanish, ICT, Religious Education – Broughton Hall Catholic High School (2010-01 – 2015-12)