Radhika G

I have 4 years of experience working as a Customer sales advisor at Jai Krishna Assay & Hallmarking Centre. In my role, I handled customer inquiries, managed front desk operations, and assisted clients with their service needs. I also developed strong communication and sales skills by helping customers understand services and promoting additional offerings when needed. I am friendly, organized, and committed to providing good customer service.

Customer Sales Advisor - Jai Krishna Assay & Hallmarking Centre - Kerala, India

(2021-11 - 2025-10)

• Managed front desk operations and welcomed customers visiting the centre.
• Answered phone calls, handled customer inquiries, and provided information about hallmarking and related services.
• Assisted customers with service requests and explained procedures clearly.
• Maintained customer records, documents, and daily service logs.
• Coordinated with internal staff to ensure smooth processing of customer items.
• Prepared invoices and maintained basic administrative records.
• Supported sales by informing customers about available services and additional options.
• Resolved customer concerns and ensured a positive service experience.
• Maintained an organized and professional reception area at all times.

Msc - Microbiology - MG University (2018 - 2020)

Bsc - Microbiology - Kerala University (2015 - 2018)