Radoslav Nikolov

Cybersecurity and infrastructure security professional with 20+ years of experience across Linux-based infrastructure, cloud-hosted environments, SIEM monitoring, operational security, endpoint protection, regulated technology operations and ISO/IEC 27001 / NIS2 readiness. Hands-on experience with Wazuh SIEM, Suricata IDS, endpoint protection technologies, infrastructure hardening, logging and monitoring, access control, backup and recovery and operational resilience across production and business-critical environments. Experienced in information security governance, risk assessment, incident readiness and security-focused infrastructure operations within financial services, hosting, logistics and cloud environments.

Cybersecurity & Network Security Engineer at INTIME | UPS Authorised Service Contractor (2026-03 – Present)

• Lead network security, cybersecurity governance and operational security initiatives within a business-critical logistics and courier environment
• Support NIS2 readiness, cybersecurity GAP assessment and security improvement planning across infrastructure, operations and internal processes
• Operate and review SIEM monitoring activities using Wazuh, including security event analysis, alert review and infrastructure log correlation
• Implement IDS capabilities, including Suricata-based network intrusion detection, alerting and integration with security monitoring workflows
• Configure and manage endpoint protection controls, including Kaspersky-based endpoint security, malware protection and policy configuration
• Strengthen security controls related to access management, logging, monitoring, backup, network protection and operational resilience
• Develop and maintain cybersecurity documentation, incident management procedures and security-focused operational processes
• Support infrastructure security reviews, risk reduction activities and corrective security improvement planning
• Coordinate cybersecurity priorities with management and operational stakeholders, translating technical risks into practical security actions

Technology & Cybersecurity Lead at APRA Digital Ltd (2024-09 – 2026-02)

• Led technology strategy, infrastructure architecture and cybersecurity direction across cloud-hosted and business-critical environments
• Designed secure infrastructure and resilience controls based on Zero Trust principles, segmented environments and operational continuity requirements
• Led ISO/IEC 27001 and NIS2 readiness activities, including GAP assessments, security controls review and corrective improvement planning
• Developed cybersecurity governance documentation, including policies, procedures, incident readiness materials and operational security frameworks
• Advised on infrastructure hardening, access governance, logging, backup and recovery, incident readiness and risk reduction
• Prepared executive and technical analyses supporting compliance alignment, cyber resilience and strategic technology decisions

Head of Web Engineering and Infrastructure at Business Mobile Ltd (2021-01 – 2024-09)

Responsible for delivery and evolution of web platforms and custom software environments, supporting technology modernisation, scalability and operational resilience.

• Planned and coordinated task execution and project timelines, including prioritisation and synchronisation across teams
• Maintained and developed server and cloud infrastructure with environment separation, access control, and operational stability
• Developed and maintained administrative and client-facing interfaces using HTML, PHP, CSS, and JavaScript
• Implemented reliability and performance improvements, including optimisation of production environments
• Maintained logging, backup, and recovery procedures, and supported incident response in production environments
• Prepared and maintained internal technical documentation and participated in planning and deployment of new solutions
• Contributed to digital transformation initiatives through architecture improvements, automation and optimisation of service delivery
• Supported technology decisions aligned with growth, resilience and cost efficiency

Head of Technical Operations and Information Security at Seven Eleven Ltd (2018-01 – 2021-01)

• Led daily technical operations for web, hosting, and cloud services across multiple client projects
• Provided engineering leadership in planning architecture changes, scaling services and introducing new technology solutions
• Built, maintained, and administered Linux-based server and VPS infrastructure, including web servers, databases, DNS, and email services
• Participated directly in web application development and business logic implementation using HTML, PHP, CSS, and JavaScript
• Implemented baseline information security measures in production environments, including access control, web application protection, and DNS and email security
• Conducted incident, outage, and fault analysis through log review, diagnostics, and service recovery under pressure
• Planned and coordinated technical changes, migrations, and deployment of new solutions balancing client requirements, budgets, and technical constraints
• Maintained technical documentation and communicated technical solutions and limitations to clients and non-technical stakeholders
• Supported secure hosting operations for business-critical production environments
• Applied infrastructure security controls focused on availability, integrity and operational continuity

Regional Manager West, Internal Auditor, Information Security Officer at BORICA / BORICA-BANKSERVICE / BANKSERVICE (2009-01 – 2018-01)

• Represented the company and its high-technology products and services in the Western region, including trust services, electronic invoicing, data exchange systems, and banking applications
• Managed and coordinated regional implementation and support activities, including regional offices, staff, and operational planning
• Performed the role of regional Information Security Officer, including development and enforcement of internal policies, information classification, access control, and compliance monitoring
• Participated in the implementation of ISO/IEC 27001 at regional level through asset identification, risk assessment, control definition, and monitoring
• Conducted internal audits and specialised inspections, including review of archives, access registers, and logical traceability of data processing for regulatory compliance
• Worked closely with legal, technical, and executive teams on regulatory compliance, information protection, and IT governance improvements
• Worked within highly regulated financial and payment systems environments requiring strong operational security and audit readiness
• Contributed to enterprise architecture decisions and governance improvements supporting regulated technology and payment services

Managing Director at First Group Ltd (2007-01 – 2009-01)

• Responsible for overall operational management of the company, including planning, coordination, execution control, and external partner relations
• Organised logistics and production processes and implemented technical solutions to improve accountability and traceability
• Participated in product and service development, including assessment of technical applicability and market compatibility
• Built and maintained basic IT infrastructure and implemented access control, backup, and information protection measures
• Managed budgets and marketing activities with focus on cost control, efficiency, and measurable outcomes

IT Manager at Strimon Spa Club (2005-01 – 2007-01)

Managed the complete IT infrastructure of a hotel and spa complex, including web, reservation, database, and administrative systems.

• Designed and maintained local networks with segregation between administrative and guest zones and departmental access control
• Administered reservation systems, restaurant modules, CCTV, and communication systems ensuring uninterrupted operations
• Managed backup and data recovery processes, including disaster recovery
• Monitored network traffic and performance, responded to incidents, and coordinated with external vendors

System Administrator at Institute of Art Studies, Bulgarian Academy of Sciences (2004-01 – 2005-01)

• Built and maintained Debian Linux-based server infrastructure for research and administrative operations
• Administered web, file-sharing, and database servers ensuring high availability
• Implemented VPN servers for secure remote access for research staff
• Created and administered MySQL databases for research and internal information systems

System Administrator at Data.bg / Homelan (2003-01 – 2004-01)

• Built and administered Linux-based servers (Debian, Red Hat) for web, file, and media services
• Participated in network infrastructure management including routing using BGP and OSPF protocols
• Administered user accounts and internet access systems including billing platforms
• Maintained storage systems and ensured continuous operation of core IT services

System Administrator at Centrum Group (2002-01 – 2003-01)

• Administered Windows-based servers for web, file, and media services in an ISP environment

Master in Financial Management and Marketing – Higher School of Insurance and Finance

Bachelor in Information Security – University of Library Studies and Information Technologies