Rafia Begum

I am ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I'm not comfortable with settling and I'm always looking for an opportunity to do better and improve myself.

Assistant Manager - Hasty tasty pizza

(2020-01)

Responsibility to assist with managing the overall day to day running of all aspects of the cafe, including occupancy, food and beverages.

Responsibilities include assisting the Line Manager with marketing and promotion, budgeting and financial planning and pricing to adhere to agreed prices/budgets. Directing and organising all of the cafe's services and maintaining applicable quality standards and records whilst assisting with the responsibility for ordering and obtaining supplies, quality control and management of all team members.

Bakery Assistant - Park Cake Bakeries-Oldham

(2017-08 - 2020-12)

• Decorating various types of cakes for many different occasions and boxing and packing up cakes.
• Working as a team to complete orders on time and to a high standard.
• Always making sure to double check products for good quality.
• Maintaining the hygiene of the site such as cleaning, washing up and other general tasks.
• Learning new decorating skills alongside experienced decorators and learning how to write messages on cakes for customer.

Nursery Assistant - Flowery Field Children for Most

(2016-01 - 2017-07)

• Assisting the teacher in the classroom.
• Supervising children play time and engaging children in learning and play activities.
• Attending staff meetings and carrying out any tasks given by head teachers.
• To refer cases of First Aid such as head injuries or more apparently serious injuries to the qualified First Aider.
• Organising the classroom and learning resources and creating displays to encourage a positive learning environment.

Sales Assistant - Quality Save

(2014-07 - 2015-08)

• Working in the till and helping the customers.
• Cleaning the shelves and taking expired product and reporting accident at work to my manager.
• Making sure to provide excellent customer service by talking to the customer politely and giving them heads up about the offers and discounts.
• Replenishing stock and maintaining high standards of merchandising and housekeeping throughout the store.

Retail Assistant - Next PLC

(2012-11 - 2013-01)

• Assisting customers and stocking units.
• Provide excellent customer service at all times and help and solve any customer queries or complaints.
• Process all sales politely, efficiently and accurately whilst upselling on till products.
• Price and merchandise stock and products correctly.

NVQ in Higher Education - Tameside College - Ashton-Under-Lyne, UK (2016-01 - 2017-07)

Diploma In Business in Business Support Services Level 1 - Tamside College (2015)

GCSE - Maths and English and Business - Astley Sports College (2008-09 - 2013-06)