DDS (Hons) (UWI), MSc (Merit) UK)
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Driven healthcare professional with over four years of clinical experience in dentistry, now transitioning into healthcare management. Demonstrated expertise in assessing patient needs and optimising workflows to enhance both patient care and operational efficiency. Highly skilled in communication and teamwork eager to apply clinical insights to improve healthcare delivery systems and support organisational success.
Customer Service Coordinator at UniTemps; City St George's University of London (2026-01 – 2026-04)
Coordinated customer service operations within the university setting across multiple buildings on campus, acting as a primary point of contact for students, visitors and staff. Managed enquiries, resolved issues efficiently, and supported service delivery in line with institutional policies and performance standards. Worked collaboratively with internal teams to improve customer experience, communication, and operational workflows.
Exam Invigilator at Harris Sixth Form (2024-02 – Present)
Serves as a temporary exam invigilator during GCSE and A-level exam periods on an ad hoc basis.
Student Marketing Ambassador at UniTemps; City St George's University of London (2023-11 – 2025-09)
Associate Dentist at Pasea Dental Clinic (2023-01 – 2023-06)
Performed routine dental treatment from examination through treatment and follow-up stages. Used digital radiography and digital patient software systems. Communicated effectively with patients of all age groups and educated patients along the way about preventative care and aftercare.
Followed strict infection control protocols before, during and post COVID pandemic. Effectively managed patient appointments, payments and insurance claims. Provided support to the front house reception team when needed to minimise patient wait times.
Clinical Research Assistant at School of Dentistry, University of the West Indies (2022-01 – 2022-12)
Ensured patient confidentiality when conducting interviews and gaining approvals for research. Worked closely with the biomedical sciences team and the dental hospital to collect and process samples for research. Used Microsoft Office software as well as SPSS to input and analyse data.
Associate Dentist at Dental Image Family Dentistry (2020-10 – 2022-12)
Performed routine dental treatment from examination through treatment and follow-up stages. Used digital radiography and digital patient software systems. Communicated effectively with patients of all age groups and educated patients along the way about preventative care and after care.
Followed strict infection control protocols before, during and post COVID pandemic. Effectively managed patient appointments, payments and insurance claims. Provided support to the front house reception team when needed to minimise patient wait times.
Graduate Teaching Assistant at Faculty of Medical Sciences, University of the West Indies (2019-09 – 2020-06)
Created and delivered tutorial sessions to undergraduate dentistry students. Supervised phantom head lab-based practical lessons. Facilitated class discussions. Gained experience in grading assignments, exams and providing constructive feedback to students. Acted as the first point of contact for students before lecturers.
Medical Sciences Student Tutor at Faculty of Medical Sciences, University of the West Indies (2019-09 – 2020-06)
Independently ran problem-based learning tutorials for years 1 and 2 medical, veterinary and dental students. Efficiently managed tutoring sessions both online via MS Teams as well as in person. Graded students following a given scheme and provided constructive feedback for personal development.
Dental Intern at School of Dentistry, University of the West Indies (2018-07 – 2019-06)
Evaluated oral health conditions across various dentistry specialities on a three month rotation basis which covered oral surgery, paediatric dentistry, general restorative dentistry and dental emergency clinics. Assisted with elective dental surgeries with the maxillofacial team as well as performed emergency dental surgical extractions under their supervision. Worked with and as part of various teams across the dental hospital as well as medical specialities for joint treatment of complex cases.
Was responsible for liaising with administrative staff, biomedical and phlebotomy labs to drop samples and collect reports for patients. I worked with my senior registrars to do ward rounds as well as discharge patients when necessary.
Master of Science in Health Management and Research – City University of London (2025)
Diploma in Accounting And Management – School Of Practical Accounting, UK (2021)
Bachelor of Science in Doctor of Dental Surgery – University of the West Indies (2018)
