Rajvi Patel

Dedicated and detail-oriented professional with a Postgraduate Diploma in Microbiology from the University of Lincoln and an Postgraduate background in General Biotechnology from Sardar Patel University. Hands-on laboratory experience across clinical and research settings, with skills in sample preparation, quality control (QC), laboratory protocols, and equipment maintenance in accordance with Health and Safety guidelines. Demonstrates strong organisational and communication skills developed through leadership experience in a fast-paced customer-facing environment.

Adept at following Standard Operating Procedures (SOPs), maintaining accurate data records, and supporting multidisciplinary teams. Committed to upholding UKAS accreditation standards and contributing to high-quality patient care pathways.

Maestro & Shift Leader at Caffe Nero (2024-02 – Present)

• Lead and supervise a team during shift operations, including opening and closing procedures, ensuring seamless handover between teams and maintaining service standards.
• Deliver structured onboarding and training to new employees, building competence in customer service, food safety, and daily operational tasks.
• Uphold food hygiene and health and safety regulations, conducting regular inspections and maintaining cleaning rosters in line with organisational guidelines.
• Monitor stock levels and coordinate supply management to ensure consistent daily operations.
• Provide excellent customer-facing communication, including handling enquiries, complaints and feedback professionally and efficiently.

Laboratory Technician at Ashirvad Computerized Laboratory (2020-01 – 2021-02)

• Performed testing procedures on clinical samples and raw materials in strict accordance with agreed laboratory protocols and QC standards.
• Prepared and processed specimens for analysis, including sub-culturing and preparation for onward dispatch to reference laboratories.
• Carried out regular preventative maintenance on laboratory equipment, reducing downtime and operational disruptions.
• Maintained a clean, hygienic and safe working environment, minimising risks of cross-contamination in line with laboratory health and safety policies.
• Accurately recorded all data, test results, and observations, ensuring full traceability and compliance with laboratory governance standards.
• Monitored and managed laboratory supply inventory, placing reorders to meet operational demand.

Postgraduate Diploma in Microbiology in Microbiology – University of Lincoln (2022-12)

M.Sc. (Integrated) General Biotechnology – Tenth Semester in General Biotechnology – Sardar Patel University (2019-03)