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Ram Maree

Ram Maree

Microsoft Dynamics 365 Implementation Leadership

Talent
London, Greater London60 GBP/hourMember since January 20, 2025
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About

I am a highly experienced and results-driven senior leader with over 15 years of success in the field of digital transformation. My career has been defined by a consistent ability to develop and implement innovative digital strategies that drive business growth, enhance operational efficiency, and significantly improve customer or user experience. I have a passion for leveraging technology to achieve tangible business outcomes and a proven track record of leading large-scale, complex transformation programmes across diverse sectors, including housing, telecommunications, and the public sector.

My expertise lies in formulating and executing comprehensive digital strategies, meticulously aligning them with overarching organizational objectives. I excel at identifying opportunities for improvement, developing compelling business cases to secure necessary funding and buy-in, and then translating those strategies into actionable plans. A significant portion of my experience involves leading enterprise-wide technology implementations, such as Microsoft Dynamics 365, and integrating these systems seamlessly into existing environments to create a unified and efficient operational structure.

I have championed the adoption of data-driven decision-making within organizations, spearheading initiatives like the implementation of AI-powered predictive analytics to proactively address business challenges, such as reducing rent arrears by 23% in a major housing association.

Throughout my career, I have not only focused on the technical aspects of transformation but also on the critical human element. I have built, mentored, and led high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement.

At Newlon Housing

Trust, I established and chaired a Digital Strategy Group, demonstrating my ability to provide clear technological direction and vision. In my consulting role at FDM, I trained and mentored over 500 consultants, highlighting my commitment to developing talent and building strong teams. I possess exceptional communication and stakeholder management skills, enabling me to effectively engage with individuals at all levels, from technical teams to senior executives and board members, translating complex technical concepts into easily understandable language. I am adept at securing buy-in for transformative initiatives and navigating complex organizational structures.

I am passionate about staying at the forefront of technological advancements and exploring their practical applications. My knowledge spans a wide range of digital technologies, platforms, and methodologies, including Agile, DevOps, ITIL, and various web and mobile technologies. I hold certifications such as Prince2 Practitioner, Certified Scrum Master, and SAFe® SPC, further demonstrating my commitment to professional development and industry best practices.

Currently, I am seeking a challenging and impactful leadership role where I can leverage my extensive experience and passion for digital transformation to drive significant change within a forward-thinking organization. I am particularly interested in opportunities that allow me to contribute to strategic planning, build and lead high-performing teams, and leverage emerging technologies to achieve ambitious business goals and deliver exceptional value. My ideal role would be within an organization that values innovation, collaboration, and a strong focus on delivering tangible results.

I am eager to bring my expertise, leadership, and dedication to a new opportunity and make a lasting impact. I am particularly interested in director-level roles that have a technology and digital transformation focus.

Experience

My professional experience spans over 15 years, primarily focused on leading and delivering digital transformation initiatives across various sectors, including housing, telecommunications, and the public sector.

Key areas of expertise include:

  • Strategic Digital Transformation: Developing and implementing digital strategies aligned with organizational objectives, securing funding through compelling business cases, and overseeing large-scale transformations.
  • Programme and Project Management: Successfully managing complex programmes and projects, delivering on time and within budget, utilizing methodologies like Agile, Waterfall, and ITIL.
  • Technology Implementation: Leading the implementation of enterprise-wide systems like Microsoft Dynamics 365, integrating various technologies, and leveraging AI and data analytics for business improvement.
  • Team Leadership and Development: Building, mentoring, and leading high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement.
  • Stakeholder Management: Effectively engaging with stakeholders at all levels, from technical teams to senior executives and board members, building consensus and securing buy-in for transformation initiatives.
  • Consulting: Providing strategic guidance and expertise to public sector clients on IT transformation projects, developing PMO frameworks, and training consultants.
  • Public Sector: Extensive experience working with public sector organizations and government departments, understanding their unique challenges and regulatory environments.
Most recent experience:
  • Newlon Housing Trust (Digital Transformation Programme Manager): Led a major digital transformation, implementing AI-powered predictive analytics, a new customer portal, and enterprise-wide Dynamics 365, resulting in significant improvements in efficiency, customer satisfaction, and financial performance.
  • FDM Consulting (Lead Consultant, Public Sector PMO Services): Provided consulting services to public sector clients, including the Home Office and DWP, developed PMO frameworks, and trained/mentored over 500 consultants.
Earlier experience:
  • Roles in the telecommunications industry at British Telecom and Huawei Technologies, managing large-scale infrastructure projects and service implementations.
  • Role at Inmarsat Satellite Systems, implementing new systems and product development for global satellite communications.
  • In addition to this, I hold several professional certifications, including Prince2 Practitioner, Certified Scrum Master, SAFe® SPC and ITIL Foundation.
In essence, I am a results-driven digital transformation leader with a strong track record of delivering impactful change, building high-performing teams, and leveraging technology to achieve strategic objectives. I am passionate about driving innovation and creating value through digital solutions.

Education

Master's degreee in Electronics engineering from the University of Leeds

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