Ramesh Kumar mathor

SIA-licensed Corporate Security Officer with 2+ years' experience in security control room and operations centre environments, including CCTV monitoring, access control and alarm response. Strong attention to detail and situational awareness, with a calm, decisive approach to incident management, escalation and emergency response protocols. Experienced in liaising with multiple stakeholders, disseminating intelligence clearly, and maintaining compliance with legal, contractual and company security obligations.

Comfortable standing or remaining alert for extended periods across day and night shifts, 7 days a week.

Corporate Security Officer - M4 Security Group Limited

(2025-08)

• Monitor and operate multi-camera CCTV systems within a control-room environment, analysing feeds and system data to identify and escalate incidents accurately.
• Manage incidents from initial detection through to handover, following emergency response and escalation protocols and coordinating with emergency services.
• Liaise professionally with staff, visitors and contractors, disseminating relevant information and intelligence across stakeholders clearly and promptly.
• Manage visitor and contractor access control using electronic entry systems, maintaining compliance with site security and legal/contractual obligations.
• Compile detailed daily occurrence reports and maintain accurate security records using MS Word and Excel.
• Supervise site security during shift, remaining alert and responsive across extended day and night duty periods.

Concierge Security Officer - Quick Force Limited

(2023-11 - 2025-08)

• Delivered professional concierge and security services at high-profile residential and commercial buildings, including CCTV monitoring and access control.
• Managed front-desk operations including visitor sign-in/sign-out and issuing access passes, maintaining a customer service focus with all stakeholders.
• Conducted scheduled building patrols, monitoring CCTV and systems data to deter and detect suspicious activity.
• Maintained digital and paper-based security logs and incident reports to a high standard of accuracy.
• De-escalated conflicts and made calm, effective decisions under pressure, in line with SIA best practice.

BSc - Business Management - University of East London (2023-09 - 2026-05)