Rand Al-Jasim

Motivated and customer-focused hospitality professional with experience in fast-paced restaurant and quick-service environments. Skilled in delivering excellent customer service, handling cash transactions, managing multiple tasks under pressure, and working effectively as part of a team. Reliable, adaptable, and committed to creating a positive experience for every customer.

Crew member - Burger king - Cardiff gate, Cardiff CF24 3RU

(2025-10)

• Provide friendly and efficient customer service in a fast-paced environment.
• Prepare food while following food safety and hygiene standards.
• Operate the cash register and process customer payments accurately.
• Maintain cleanliness of the restaurant and dining areas.
• Work collaboratively with team members to ensure smooth daily operations.

Waitress - Casablanca - 112 Albany Rd, Cardiff CF24 3RU

(2025-01 - 2025-06)

• Welcomed and served customers with professionalism and courtesy.
• Took food and beverage orders accurately and efficiently.
• Ensured customer satisfaction by responding promptly to requests.
• Maintained clean and organised dining areas.
• Worked closely with kitchen staff to ensure timely service.

Cashier - Poutine box - 86 Woodville Rd, Cardiff CF24 4ED

(2023-05 - 2024-12)

• Handled cash, card, and digital payments accurately.
• Assisted customers with menu selections and answered questions.
• Processed orders quickly while maintaining excellent customer service.
• Balanced the cash register and maintained a clean front counter.
• Supported the team during busy service periods.