Rashmi D

I am writing to express my interest in the Salesforce Administrator position, as advertised. With a proven track record in Salesforce Administration and a passion for optimizing CRM systems, I am confident in my ability to contribute effectively to your team.

In my previous role as a Salesforce Administrator at TCS, I successfully implemented and customized Salesforce solutions to meet the unique needs of our sales team. My experience includes validating all the Standard and Custom objects and their workflow in Sales Cloude, in Market Cloude and in Salesforce CPQ. Updating Users profiles and roles.

• 4+ years of experience as a software tester with expertise in Salesforce.
• 2.7 years of experience in the Banking Domain Application.
• Proficient in SDLC, Software testing and Bug tracking.
• Experienced in Creating test scenarios, test cases and test execution.
• Familiar with Agile and Water fall methodology.
• Skilled in various types of testing: Functional Testing, Ad hoc Testing, Regression testing, Smoke and Sanity Testing.
• Led a team of 5 members as a team Lead.
• Proficient in using Microsoft Excel and its functions.
• Actively engaged in status calls and initiated issue calls with the development team and client.
• Responsible for sending daily status emails with execution progress and issue updates.
• Actively engaged in effort estimations.
• Actively engaged in all other works such as Documentation, Test case Peer review, Knowledge Transfer to freshers. 

Bachelor of Engineering in Electronics and Communication Engineering