Ravinder Chana

A keen, reliable person with over 13 years experience in the Retail and Warehouse sector's. Good team player, adaptable with the ability to work on own initiative and cope effectively under pressure. Excellent customer-focused communicator. Quick learner who aims to develop their skills and experience further. Recently obtained SIA Security License qualification to broaden my skills and experience.

Sorting Mail Assistant (temporary position – via Agency) at Royal Mail (2020-05 – Present)

• Sorting and scanning items by hand into compartments on a sorting frame.
• Bagging and labelling mail for its destination.
• Moving mail around the office between conveyor belts, loading docks and trolleys.
• Moving mailbags from cages, sorting mailbags and bundles of mail into cages.
• Loading and unloading wheeled containers from vehicles to the dispatch areas.

Warehouse Machine Operator at SELIG Group Ltd (2025-02 – 2025-05)

Security Agent, Heathrow Airport at ICTS (2024-02 – 2024-07)

• Security screening at various check-posts within Heathrow Airport – Airside and Landside.
• Blue-Badge security clearance obtained.

General Sales Assistant / Personal Shopper / Team Leader (2015-17) at Tesco.com (2006-11 – 2019-09)

• Assisting customers with any queries & issues using extensive product knowledge.
• Understand department performance to identify and implement areas of improvement.
• Actively trained colleagues to give excellent customer service and tackle any issue with service immediately.
• Supported delivery of department training on a day-to-day basis.
• Delivered weekly communication to ensure colleagues have the information to do their tasks.
• Co-ordinated department schedules and ensure they are accurate to achieve daily/weekly activities.
• Maintained merchandising standards and stock levels.
• Supporting colleagues by providing assistance in other departments e.g. HR.
• Updating Company warehouse system with order picking information.

Bachelor of Arts in English, History, Home Science, Punjabi, Fine Arts – Guru Nanak Dev University, Amritsar (1992-09 – 1997-04)