Rayhan Rahman
Customer-focused individual with 5+ years restaurant experience
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About
I am a friendly, reliable and customer-focused individual with over 5 years of experience working in a fast-paced restaurant environment. This has allowed me to develop skills in customer service, teamwork, communication and maintaining high standards under pressure. I am proudly trilingual in English, Bengali and Arabic, allowing me to communicate effectively with a diverse range of customers.
Those around me would say I am highly organised, empathetic and eager to learn, with a strong work ethic and the ability to work independently or as part of a team. I have gained experience in serving customers, food preparation, training others and adapting quickly to new tasks. I also hold a full UK driving licence holder with excellent punctuality, flexibility and a positive attitude towards delivering outstanding customer service.
Experience
Front of House - Madbuns - Swansea
(2024-09)
- Managed front of house operations
- Served customers and packed orders
- Handled cleaning and restocking duties
Waiter - Rice n Spice - Ystradgynlais
(2023-08 - 2024-08)
- Served food and took orders over the phone and in person
- Packed takeaway orders and cleaned front of house area
Store Supervisor - H's Convenience Store - West Glamorgan
(2024-08 - 2025-02)
- Managed daily operations and cash handling
- Served customers and managed stock
- Handled night shifts and heavy lifting
Takeaway Assistant - Bengal Bites - Swansea
(2018-04 - 2023-01)
- Handled orders, packing, and customer service
- Worked with food preparation and kitchen operations
- Used systems like Just Eat and Uber Eats
