Chloe Browning

Friendly, reliable, and customer-focused professional with experience in customer service, healthcare support, and self-employment. Skilled in communicating with a wide range of people, providing excellent customer care, and working effectively both independently and as part of a team. Highly organised, adaptable, and committed to delivering a high standard of service in every role.

Customer Service Advisor - EE

(2025-01 - 2026-01)

• Provided professional customer support via phone.
• Assisted customers with account queries, billing issues, and service-related concerns.
• Resolved complaints efficiently while maintaining a high level of customer satisfaction.
• Worked towards performance targets and quality standards.

Healthcare Assistant (Temporary Contract) - Healthcare Assistant

(2026-03 - 2026-06)

• Supported patients with daily care needs while maintaining dignity and respect.
• Assisted healthcare professionals with patient care and monitoring.
• Maintained accurate records and followed health and safety procedures.
• Demonstrated compassion, professionalism, and effective communication skills.

Self-Employed Business Owner - TheBalloonBoutique_CB

(2023-01)

• Managed and operated a successful balloon decoration and event styling business.
• Communicated with clients to understand requirements and provide tailored services.
• Handled bookings, budgeting, stock management, and social media promotion.
• Delivered high-quality customer service and built strong client relationships.

Secondary Education - Ysgol Gyfun Cwm Rhondda

Higher Education - University of South Wales