Razwan Sabir

Experienced retail manager with 22 years of responsibility for customer service, CCTV monitoring, premises security, cash and stock protection, and staff supervision in a busy Newport town centre store. Brings practical experience handling challenging customer situations calmly, following safety procedures and working independently in warehouse and delivery roles. Seeking a security officer position where observation, reliability and clear communication are essential.

Completed

Level 2 Door Supervisor training; SIA Door Supervisor licence approved; physical badge awaiting delivery.

Multi Drop Delivery Driver at Amazon Flex (2026 – Present)

Self employed

• Take responsibility for customer parcels from collection to delivery, maintaining accurate delivery records and following company procedures.
• Remain vigilant when loading, transporting and handling goods, while meeting route schedules and working independently.
• Communicate professionally with customers and members of the public.

Warehouse Operative in the Freezer Department at Ocado (2026-01 – Present)

• Follow operational and health and safety procedures consistently in a demanding freezer environment.
• Identify workplace hazards and report concerns promptly to support safe working.
• Work with colleagues to meet productivity targets while maintaining attention to detail and reliable performance.

Co owner and Store Manager at Baneswell Express (2003 – 2025)

• Managed the day to day safety and security of a busy customer facing retail premises over 22 years.
• Monitored CCTV and customer activity, remaining alert to situations affecting the safety of staff, customers and stock.
• Handled challenging customer situations professionally, using calm communication and problem solving.
• Opened and secured the premises, taking responsibility for the protection of cash and stock.
• Managed cash handling and stock security alongside daily business operations.
• Trained and supervised staff, organised shifts and ensured store policies were followed.
• Maintained a safe environment for customers, employees and suppliers.

Warehouse Operative at WHSmith Warehouse (2014 – 2014)

• Supported goods in and goods out processes accurately while following workplace safety procedures.
• Maintained awareness of stock protection and worked with colleagues to meet operational targets.

A Levels in ICT

GCSEs