Sales Assistant at The Works (2018-03 – Present)
- Cleaned windows and high-touch surfaces regularly and kept spaces organised and professional.
- Delivered assistant to high volume of customers in busy retail environment, expertly managing competition demands and minimising conflicts.
- Helped customers with questions, locating products and completing purchases.
- Demonstrated products, highlighted benefits and answered questions to encourage sales.
- Built strong and trusting relationships with customers, maintaining loyalty and satisfaction.
- Received new stock and replenished shelves with fresh merchandise for customers.
- Completed customer payments using credit cards, mobile payments and cash.
- Contacted additional shops and conducted research to handle special customer requests.
- Walked around shop frequently to identify problems and offer assistance to customers.
- Learned names and details of frequent customers, delivering top-quality experiences for important guests.
- Followed manager orders and carried out daily tasks to keep shop organised, tidy and customer-ready.
Customer Assistant at Vue cinema (2014-11 – 2015-01)
- Listened to directives from senior team members to complete safe, accurate work.
- Delivered finished work to precise specifications following verbal and written orders.
- Assisted team members with tasks and consistently meet targets.
- Operated equipment following correct procedures and safe practices.
Volunteer Shop Assistant at British Red Cross (2010-03 – 2014-11)
- Learned product features and conducted demonstrations to best promote products and answer questions.
- Minimised product waste with use of proper stock rotation procedures.
- Walked around shop frequently to identify problems and offer assistance to customers.
- Prepared merchandise for sale by adding tags, wrappings and finishing touches.
- Printed tickets from online orders, picked merchandise and prepared for customer pick-up or delivery.
