Rebecca Greaves

Organised, accomplished and adaptable individual with over twenty years' experience working in reception, administrative and secretarial environments. Excellent attention to detail and time management skills. Hard working and committed to delivering first class customer service. Calm and patient disposition who performs effectively under pressure. Co-operative and able to work both in a team or independently. Quick to learn and eager to gain new skills. Available immediately.

Back office Administrator/Compliance Team - RMG

(2023-06 - 2024-01)

Worked within the Contractors Team

• Use of inhouse progams
• Ensuring compliance across system modules
• Ensuring compliance database was accurate and updated in line with RMG policy and procedure

Appointments Officer - NHS Appointments Dept, Leighton Hospital - Crewe

(2022-01 - 2022-12)

• Use of inhouse programs
• Dealing with incoming calls from Patients and updating any incorrect information
• Working on the main Reception greeting patients and confirming their arrival
• Booking Plain Film appointments
• Booking MRI, Ultrasound and CT scans

Temp/PA/Admin roles - Various

(2017-01 - 2021-12)

• Use of Microsoft Office

Exec PA to Chief Adjudicator, Deputy Chief Adjudicator, Director and the Leadership Team - PATROL/Traffic Penalty Tribunal - Wilmslow

(2016-01 - 2017-12)

• External point of contact for the Chief Adjudicator and Director with other judicial bodies, central government departments, local authorities etc.
• Coordinating visits to the office for visitors and arranging refreshments
• Audio typing, drafting correspondence and preparing key documents
• Preparing expenses claims
• Preparation of committee papers, proactive diary management and anticipation of requirements
• Ordering of supplies and services
• Taking minutes/notes of meetings
• To act as a central point of contact for 28 part-time adjudicators working remotely
• Organise conference and training events
• Organise travel and accommodation

PA to Deputy Managing Director of Homes - Watkin Jones Group, Watkin Jones Homes - Preston Brook

(2014-01 - 2015-12)

• Diary management of meetings and appointments for the Deputy Managing Director
• Printing, photocopying and collation of documents including binding where necessary
• Continual decision making, managing of emails and delegation to appropriate personnel for action
• Booking accommodation and travel arrangements. Arranging refreshments for external/internal meetings
• Regularly greeting visitors and customers
• Production of clear concise reports, items for agenda, producing statistical information
• Answering incoming calls, dealing/screening enquiries and organisation of conference calls
• Supervisory experience with a full and professional understanding of all office systems, procedures and policies

Employability Level II virtual course (2022-01 - 2022-01)

ECDL Level 1

LCC PSC (Private Secretarial Certificate) - London Chamber of Commerce