Marketing / Communications executive
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Dedicated marketing professional with an extensive background in customer service, events management, PR, and general business functions, predominantly within a retail and e-commerce environmen.
Experience building and nurturing valuable, long-standing relationships alongside a wide range of stakeholders, achieving measurable results. Receptive and adaptable communicator with experience managing customerfocused work across key touch points, including via telephone, email, web chat, social media channels, and at events. As an intuitive and collaborative team player, conveying complex information across teams is second nature, with all messages, whether verbal or nonverbal, always presented in a clear and friendly style.
Works well under pressure and in busy environments, with a proven ability to host, organise, and manage events that exceed expectations and deliver exceptional customer care, such as Formula 1 and the London 2012 Olympic Games. Possesses strong literacy and numeracy skills with an optimistic, empathetic, and creative approach. Comfortable working with a wide range of IT systems and software, including Microsoft Office, Google G Suite, Photoshop, and more
Active Listening Problem-solving Stakeholder Management Data Management CRM 5* Service Graphic Design Digital Marketing
Nottingham Trent University: BA Hons: Marketing Design and Communication (2:1) Dukeries Academy: A levels: ICT (B) Product Design (B) Physics (C) and Sociology (A) GCSE: 13 A*-B Grades, including English, Maths and Science