Reeshma Ut

Programme Manager with 10+ years of experience delivering complex transformation across UK utilities, with deep expertise in MHHS readiness, SMETS2 smart metering, meter-to-bill (M2B), and revenue assurance. Proven track record leading £8M–£10M+ programmes that improve billing accuracy, settlement readiness, and regulatory compliance across large-scale meter estates (1M+). Known for resolving systemic data and reconciliation issues impacting revenue, customer outcomes, and regulatory performance.

Brings a strong combination of domain knowledge and delivery leadership, bridging business, data, and technology to deliver high-risk programmes including billing transformation, smart metering rollout, and data platform modernisation. Currently leading cyber risk and data transformation programmes within utilities and critical national infrastructure, translating NIS/CAF requirements into operational and financial impact across billing, resilience, and service continuity.

Programme Manager - Cyber Risk & Data Transformation (Utilities & CNI clients) at RiskProfiler Inc. (2025-05 – Present)

Leading multiple transformation programmes focused on cyber resilience, regulatory compliance, and data-driven decision-making across utilities and critical infrastructure clients.

• Delivered 3–5 concurrent programmes, improving compliance with NIS and CAF frameworks across operational and IT environments
• Reduced delivery cycle time by 20–25% through risk-based prioritisation using AI-driven scoring and threat intelligence
• Improved stakeholder reporting efficiency by ~30% through structured governance, dashboards, and executive-level insights
• Standardised cyber risk assessment frameworks, enhancing audit readiness and consistency across programmes
• Translated cyber and data risks into business impact across billing, revenue, and service continuity
• Strengthened prioritisation and execution of mitigation plans through structured triage and governance models.

Senior Project / Programme Manager – Utilities & Smart Transformation at Wipro UK Limited (2021-12 – 2025-04)

Delivered large-scale transformation programmes across smart metering, billing, and data platforms for UK utilities clients.

• Utilities Data Platform Transformation: Delivered a centralised data platform integrating billing and operational systems, improving reporting timelines by 25–30%
• Reduced manual reconciliation effort and improved billing accuracy through automated data integration across the M2B lifecycle
• Implemented data validation controls, improving data quality, auditability, and regulatory compliance
• Smart Metering and Billing (SMETS2 / AMI | 1.5M+ meters): Improved billing accuracy across 1.5M+ smart meter points by resolving systemic data quality and integration issues
• Reduced regulatory and billing risk across an £8M+ programme through strengthened reconciliation and control frameworks
• Enhanced revenue assurance and GSOP performance through root cause analysis and defect resolution
• Supported MHHS readiness by improving data consistency and settlement data quality
• Programme Recovery and Stabilisation: Recovered at-risk programmes by restructuring governance, delivery plans, and RAID management
• Improved delivery predictability and reduced delays through structured tracking, escalation, and stakeholder alignment
• Led cross-functional teams of 40+ resources across business, data, and technology functions
• Delivered clear executive reporting and improved stakeholder confidence at SteerCo level.

Project Manager – Utility Systems Integration at Wipro Limited (2019-12 – 2021-11)

• Delivered CIS and asset system integrations, aligning legacy platforms with Target Operating Models (TOM)
• Improved delivery timelines by ~20% through Agile implementation and structured sprint planning
• Reduced rework by strengthening business and regulatory requirement validation
• Enabled effective coordination between business and technical teams for utility system transformation.

Early - Project Engineer to Module Lead (Utilities & Billing Systems) at Wipro (2015-11 – 2019-11)

• Delivered SAP and Oracle-based modules supporting meter-to-bill lifecycle and billing systems
• Improved data accuracy and system reliability across utility billing platforms
• Supported data migration, validation, and reconciliation ensuring billing integrity and revenue protection
• Built strong foundational expertise in utility data flows, billing processes, and system integration.

Bachelor of Commerce in Accountancy – Mysore University, India (2012 – 2015)

Executive Post-Graduate Diploma in Business Management – Symbiosis University, India (2016 – 2018)