Reetu Marwaha

Experienced and dedicated professional with over 15 years of success in administrative and customer-facing roles. Recognised for outstanding organisation, customer service, and team support. Skilled in handling administrative operations, maintaining financial records, and building strong relationships with clients and colleagues. Now seeking a long-term opportunity in a progressive company that values reliability, growth, and dedication.

Office Administrator - H.R. Building Construction Ltd.

(2018-08 - 2025-03)

• Maintained detailed records of workers' wages and contract agreements.
• Drafted and updated company quotations and new contracts.
• Managed and maintained accurate company accounts and financial data.
• Organized filing systems and ensured up-to-date documentation.
• Played a key role in ensuring smooth office operations and compliance.

Sales Assistant Manager - DFS Furniture

(2016-09 - 2018-07)

• Met and exceeded sales targets while managing daily floor operations.
• Processed register transactions accurately, adhering to return policies.
• Trained new team members, promoting a customer-focused culture.
• Delivered expert product advice and encouraged repeat business.

Supervisor - Toolstation

(2015-09 - 2016-08)

• Oversaw stock checks, shift coordination, and store upkeep.
• Supported managerial tasks including administration and customer service.

Owner/Manager - RsD Food & Wine Off Licence

(2015-04 - 2015-08)

• Managed day-to-day shop operations, staff, cash handling, and stock control.
• Handled supplier invoices, deliveries, and customer service.

Sales Advisor - Screwfix

(2010-12 - 2015-03)

• Recognized with multiple awards for top-tier customer service.
• Named "Trade UK Account Opener" among national branches.
• Completed internal management training.

Sales Advisor (Part-Time) - Debenhams

(2008-10 - 2010-07)

• Processed transactions and resolved customer issues efficiently.
• Assisted in floor layout planning and seasonal merchandising.

Bachelor of Commerce - Punjab University, Chandigarh (2001-03 - 2003-04)