Rehan Joseph

I am a passionate and creative person that strives to deliver an exceptional customer service. With a positive and enthusiastic attitude, I communicate effectively create a welcoming atmosphere whilst exceeding business needs. My ability to work well under pressure, combined with a strong team-oriented mindset, makes me well-suited to handle a variety of responsibilities, from assisting customers to all other back of house duties.

I am dedicated to laying a solid academic foundation while simultaneously obtaining real-world work experience to support my academic development. I am a quick learner, adaptable, and enthusiastic about contributing to a dynamic team environment.

Social Media Analyst

Assistive Technologies Innovation Centre (ATiC), University of Wales Trinity Saint David

2025 – Present

• Manage ATiC’s social media channels, creating engaging content to showcase research, events, and innovation projects.
• Develop and implement content strategies to increase audience engagement and reach.
• Track and analyse performance metrics to inform content planning and report on growth.
• Collaborate with researchers and staff to translate complex projects into accessible and impactful digital stories.

Data Analyst

Zerosole – Swansea, United Kingdom

December 2024 – Present

• Analyse social media and Amazon Marketplace data to identify emerging trends and consumer behaviour patterns.
• Monitor product performance and campaign KPIs to optimize listings, engagement, and conversion rates.
• Use Excel, SQL, Python, and data visualization platforms (e.g., Tableau, Power BI) for data-driven insights.
• Deliver actionable insights through reports and dashboards to support marketing and product decision-making.

Part-Time Stock Controller

Zulu Lounge – Stanger, Durban

May 2024 – July 2024

• Gained experience in tracking and organizing stock.
• Inspected incoming stock for quality control.
• Collaborated closely with warehouse teams.
• Developed systems to categorize and store products for optimal workflow.

Software Trainee (Work Experience)

Muvyr – Durban, South Africa

September 2022

• Observed client communications to understand professional interaction in a software environment.
• Learned how IT teams collaborate in a business setting.
• Developed time management skills in a fast-paced IT context.
• Participated in software development training as part of Grade 11 work experience.

BSc (Hons) Computer Networks and Cyber Security

University of Wales Trinity Saint David

2024 – Present

Currently in second year of study, developing knowledge and practical skills in networking, cyber security, and systems administration.