Reuben Symester

My background is in operations and client-facing technical support, where I developed strong communication, problem-solving, and performance-driven skills that directly translate into sales—especially in guiding decisions, handling objections, and working to targets

Operations Lead

Vorboss Limited — London

Feb 2021 – Apr 2026

• Led daily operations and cross-functional teams, developing strong decision-guiding and leadership skills applicable to client-facing environments

• Managed performance metrics and reporting, building a data-driven mindset aligned with sales targets and KPIs

• Identified operational issues quickly and implemented solutions, strengthening problem diagnosis and objection-handling ability

• Coordinated across multiple departments, improving stakeholder communication and expectation management

• Delivered consistent results in high-pressure environments, reinforcing composure and decisiveness under pressure (closing environments)

Agencies | Various Clients (incl. BNP Paribas, Lloyds Banking Group, Hearst Communications)

Feb 2018 – Feb 2021

• Worked directly with clients on-site and remotely, building confidence in face-to-face communication and rapport building

• Translated technical issues into simple solutions, strengthening ability to explain complex ideas clearly (key in sales conversations)

• Managed installations and troubleshooting under time constraints, developing structured problem-solving and adaptability

• Supported high-performance trading floor setups, reinforcing attention to detail and accountability in high-stakes environments

• Recognised for performance with repeat placements and leadership responsibilities

Ocado (via Agency)

Apr 2019 – Jul 2019

• Worked in a fast-paced, target-driven environment, consistently contributing to team performance and output goals

• Maintained accuracy and speed under pressure, building discipline and consistency (essential for sales activity volume)

• Collaborated within a team to exceed expectations, reinforcing accountability and work ethic

Security Man Ltd

May 2017 – Jun 2018

• Managed large crowds at major events, developing confidence handling high-pressure, unpredictable interactions

• De-escalated situations and responded to public needs, strengthening emotional control and communication under pressure

• Built strong interpersonal skills through constant public interaction, improving approachability and trust-building

Transport for London (Work Experience)

Mar 2017 – Apr 2017

• Delivered presentations to senior staff, developing confidence in structured communication and persuasion

• Assisted in reporting and data handling, building attention to detail and analytical thinking

Prendergast Vale School — London

Oct 2014

• Supported students in one-to-one and group settings, strengthening patience, adaptability, and communication skills

• Learned to adjust communication styles based on individual needs, directly applicable to handling different prospect personalities

You now come across as someone who:

• Can communicate clearly with anyone (technical → non-technical)

• Can handle pressure and fast-paced environments (like live calls)

• Understands targets, performance, and accountability

• Can diagnose problems and guide people to solutions

• Has real-world experience dealing with people, not just theory