Rhiannon Scott

I am an outgoing, hardworking and reliable individual with extensive experience in customer service, hospitality, front-of-house operations and team leadership. I am confident working independently and as part of a team, and I take pride in maintaining a high standard of work at all times. I have recently gained my National Pool Lifeguard Qualification (NPLQ Gen 10) and Automated External Defibrillator (AED) qualification, giving me the training and knowledge required to work responsibly in a pool environment and respond appropriately in emergency situations.

I remain calm and professional under pressure, am comfortable dealing with members of the public, and am eager to learn, take on new responsibilities and develop my career.

Temporary Team Leader / Bartender / Waitress / Front of House at THE WILLOW PUB (2021-08 – 2026-01)

• Provided excellent customer service in a busy hospitality environment.
• Worked across bar, restaurant and front-of-house operations.
• Served food and drinks efficiently and professionally.
• Took on additional responsibility as a temporary team leader and supported colleagues.
• Dealt confidently with customer enquiries and requests.
• Maintained high standards of cleanliness, hygiene and presentation.
• Remained calm and professional during busy and challenging situations.
• Supported opening and closing procedures and helped shifts run smoothly.

Waitress at THE MONKHAMS PUB (2020-01 – 2021-05)

• Provided friendly and professional customer service.
• Took food and drink orders accurately and served customers efficiently.
• Worked effectively as part of a team in a busy environment.
• Maintained clean, safe and presentable working areas.
• Managed multiple tasks while maintaining attention to detail.

Part-Time Nail Technician / Receptionist at LA BELLEZZA BEAUTY PARLOUR

• Welcomed customers and provided a friendly, professional reception service.
• Managed appointments, bookings and customer enquiries.
• Provided nail treatments to a high standard.
• Maintained a clean, organised and professional environment.
• Built positive customer relationships and worked independently.