Ricci Cook

I have over 30 years planning and forecasting experience gained in logistics and now contact centre management. Adept at working with senior management stakeholders, delivering optimum service through in depth analysis techniques.

I have worked my way through levels of forecasting and planning management with and for many blue chip companies, including Ford, EE, Welsh Water, Shawbrook Bank and BBC. I currently hold the position of Senior Workforce Planning Manager

Educated to O Level

BTEC National Diploma

CILT