Robert Leiper

Prosci-certified IT Change Manager with 20+ years’ experience delivering global transformation programmes, digital adoption, and large-scale IT transitions. Specialist in Office 365 and application migrations (on-premises and SaaS), with a proven ability to drive adoption, minimise disruption, and enable measurable business benefits.

Skilled in stakeholder engagement at senior levels, communications strategy, and the design of tailored training solutions across diverse industries including pharmaceuticals, oil & gas, automotive, and manufacturing. Flexible to US Eastern/Central time zones with prior experience supporting global rollouts across the US, Europe, and Asia.

Principle Consultant Change and Transformation

ERM

Aberdeen, UK

2019 – Present

• Led the change management, communications, and training strategy for ERMs global pricing tool roll-out, ensuring maximum adoption through stakeholder engagement and training.
• Managed the end-to-end requirements process for a Permit to Work integration in the pharmaceutical sector, from business case development and stakeholder engagement through to vendor selection.
• Managed and coordinated Sphera based Advanced Risk Assessment training, blending classroom workshops with eLearning modules.
• Developed and managed the client facing development of micro learning modules for Cority’s industrial hygiene solution and Sphera’s incident management module, supporting user adoption.
• Oversaw the development of sales and practitioner training to drive adoption of ERM’s climate impact risk assessment software during its implementation.
• Supported pre-sales activities, shaping proposals, and aligning change management and training solutions to clients’ needs.

Change and Training Consultant The Fifth Business

Aberdeen, Houston, London

2005 – 2019

• Led adoption strategy for a global Office 365 upgrade within a major pharmaceutical company, ensuring user readiness and minimising operational disruption.
• Directed change approach for a multinational PC refresh programme across a global oil & gas operator, ensuring continuity of operations during cutover.
• Set up and programme managed international productivity coaching services (Egypt, Indonesia, Norway, UK), embedding sustainable working practices and behavioural change.
• Served as training development lead for a Smart Manufacturing IT transformation, supporting adoption across global sites.
• Delivered Permit to Work solution adoption across the North Sea sector, achieving compliance and operational safety improvements.

Head of IT

CALTEK Services Inc.

Columbia, SC, USA

2000 – 2005

• Established and managed the IT environment for CALTEK Services Inc., supporting an employee base of 10 and a client portfolio of over 20. 
• Oversaw servers, networking, telephony, and desktop support to ensure seamless operations. 
• Implemented IT security policies, including antivirus and firewalls, to safeguard company data. 

 IT Project Engineer

Shell Services International

Aberdeen, Den Haag

1997 – 2000

• Delivered infrastructure rollouts and system migrations, including desktop refreshes and server upgrades (SAP, Windows NT, Windows 2000). 
• Supported Y2K readiness projects by testing and validating applications and hardware for compliance. 
• Deployed and configured network and enterprise applications in alignment with Shell’s global IT standards. 
• Provided technical project support, ensuring smooth delivery and issue resolution alongside project managers.

Robert Gordon University

BSc (HONS) Business Computing

1993 – 1997