Robert Weller

Hard-working, professional individual and always applying my abilities to maximum affect. Effective working within a team and equally capable successfully managing an individual project. Extensive experience in Recruitment, Account Management, Customer Success, and Sales.

I am a fast learner and enjoy acquiring new skills. I am enthusiastic, personable, and tenacious, eager to explore new opportunities in Customer Success.

Employment History

Hancock & Parsons ltd – Remote (July 2018 – July 2023)

Account Manager (October 2020 – July 2023)

• Account Manager for Cisco Campaign EMEA Territory.
• Account Manager for Microsoft Azure Campaign Europe Territory.
• Actively recruiting and onboarding candidates.
• First point of contact for Recruiting Managers and Campaign Directors.
• Leading meetings and presenting data to Director-Level Executives.
• Building and developing strong client relationships with ease.
• Problem-solving skills to successfully manage client escalations.
• Proactive approach to encourage client engagement.
• Ensure client requirements and expectations are maintained to an outstanding level.
• Oversee the creation and implementation of Recruitment strategies.
• Excellent communication with internal and external teams to achieve collaborative tasks.
• Strategic approach towards completing Campaign lifecycle deadlines.
• Updating SharePoint Campaign Dashboards and CRM daily.
• Leading a small team of 3, responsible for leading regular meetings to monitor KPI’s, weekly progress, offering support and guidance when appropriate.

Senior Recruitment Consultant (October 2019 – October 2020)

• Account Manager for Cisco Campaign Ireland Territory.
• First point of contact for Recruitment Managers and Campaign Directors.
• Leading meetings and presenting data to Director-Level Executives.
• Proactive approach to encourage client engagement.
• Ensure client requirements and expectations are maintained to an outstanding level.
• Excellent communication with internal and external teams to achieve collaborative tasks.
• Strategic approach towards completing requisition deadlines of Campaign Lifecycles.
• Updating Campaign SharePoint Dashboards and CRM daily.
• Actively recruiting and onboarding candidates by cold calling, reviewing applications, LinkedIn Recruiter, and utilising job boards.
• Leading a small team of 2, responsible for conducting regular meetings to monitor KPI’s, weekly progress, offering support and guidance when appropriate.

Recruitment Consultant (July 2018 – October 2019)

• Assistant Account Manager for Microsoft Campaign Sydney, Australia.
• Sourcing and onboarding candidates for open requisitions by cold calling, reviewing applications and prospecting on LinkedIn Recruiter.
• Consultative approach whilst guiding candidates through the recruitment process from beginning to end.
• Offering outstanding after-care for placed candidates.
• Attending regular meetings with Campaign Team Managers & Director-Level Managers to discuss recruitment processes, recruitment strategies, role requirements and general updates.
• Updating Campaign SharePoint Dashboards and CRM daily.

Fabb Sofas (December 2017 – June 2018)

Furniture Showroom Sales Representative

• Greet customers when entering the showroom.
• Building strong relationships with customers.
• Face-to-face and phone-based sales.
• Up-selling and cross-selling services.
• Exhibiting strong listening skills when understanding customer’s needs.
• Constantly develop and maintain knowledge on all products and services.
• Pitching products and services to customers.
• Full sales cycle and excellent after-care.
• Working towards KPI’s daily.

Education

Chelmsford College

Sept 2013 – July 2015

BTEC Level 3 Travel and Tourism Diploma: Distinction*Chelmsford College

Sept 2012 –July 2013

BTEC Level 2 Business Diploma: DistinctionSt John Payne School

Sept 2007 – July 2012

GCSEs achieved:

English Literature/Language, Economics, Maths, Science, Additional Science, Geography, History, Graphics and Religious Studies.