Robin Hinson

Dedicated professional with extensive experience in office management, process optimization, and customer service. Skilled in database management, Banner software, and data entry. Recently recovered from surgeries and established a fully equipped work-from-home office setup with high-speed internet, headset, and sound-proof area. Available for full-time employment.

Unemployed / Volunteer - Self-Employed - Fredericksburg, TX

(2018-11)

• Had surgeries for eye and kidney plus recovery
• Volunteer for Schreiner University, Kerrville Women's Shelter, Methodist Hill Country Hospital
• Seasonal employment for Beals, JCPenney

Receptionist / Switchboard - KERRVILLE STATE HOSPITAL - Kerrville, TX

(2018-04 - 2020-11)

• Provided hands by supporting all calls to and from Patients, Doctors, and Social Workers
• Pleasant speaking voice when conversing with families of concerned Patient
• Monitored fire alarm for Hospital

Office Assistant / Telemarketer - ALLSTATE INSURANCE - Kerrville, TX

(2014-05 - 2016-04)

• Jumpstarted recruitment efforts with a focus on updating current policies and establishing new accounts
• Increased sales by 20% through timely communications and personalized service when working with clientele
• Provided hands-on support to reception desk teammates as needed, thereby streamlining operations and ensuring service continuity on a day-to-day basis

Administrative Student Specialist (Dual Credit / Temporary Assignment) - ST. PHILIPS COLLEGE - San Antonio, TX

(2013-04 - 2013-08)

• Explain recruitment efforts with a focus on explaining current policies and establishing new enrollments
• Increased sale and enrollment throughof High School Students through timely communications Face to Face and email
• Oversaw student workers and their day to day à

Student Development Specialist II / Transcript Evaluator - UNIVERSITY OF TEXAS AT SAN ANTONIO - San Antonio, TX

(2001-06 - 2008-03)

• Maintained admission transcripts files from high schools, colleges, and universities in determination of admission process and Registration to UTSA in an accurate and timely way
• Helped students with guiding the Students in the Admissions applications process, registrar, and directed them to Financial aid to qualify for the University
• Fulfilled general administrative functionality, including data entry / organization and recordkeeping, in a timely, accurate and confidential manner. Maintained knowledge of applicable rules, regulations, and standards

Academic Advisor - The University of Incarnate - San Antonio, TX

(2008-03 - 2008-09)

• Greeted Adult students and explained the mission statement and policies of the University
• Helped students figure out classes to take each semester
• Do Degree Audits and Withdraws
• Do Class degree paths with students

Salesperson / Assistant Bookkeeper - MOORES HOME FURNITURE - Kerrville, TX

(1983-01 - 1994-01)

• Greeted Customers for sales of furniture
• General ledger, Organized sales receipts, Qualified customers for 1 to 2 years credit

Front Desk Receptionist - DR. ROGER MOBLAD

(1996-01 - 2001-01)

• Greeted Patients and checked them and out
• Calendar for follow-up and setting up appointment
• Verified Insurance
• Copied needed paperwork to make files for Dr

Bachelor of Arts - Criminal Justice - University of Texas at San Antonio