Robin Notiyal

Business & Management graduate (2:1) with experience across marketing, hospitality, operations, customer service and regulated accommodation environments. Skilled in digital marketing, stakeholder engagement, project coordination, leadership and business operations.

Assistant Manager - 24 & 30 SG LIMITED - London, United Kingdom

(2025-10)

Worked as an Assistant Manager across Westminster Council-linked accommodation sites, supporting operational delivery within regulated environments.

• Coordinated day-to-day operations, staff supervision, and cross-functional workflows in fast-paced environments.
• Supported recruitment, staff onboarding, scheduling, and team coordination, strengthening leadership and people management capabilities.
• Maintained compliance with safeguarding procedures, operational policies, and health & safety regulations.
• Developed transferable skills in leadership, stakeholder management, project coordination, teamwork, communication, and organisational management.

Front Desk & Guest Services - OYO Townhouse - London, United Kingdom

(2023-06 - 2025-09)

Managed front-desk operations and acted as the first point of contact for guests in a busy hospitality environment.

• Handled guest enquiries and resolved issues efficiently, contributing to positive customer experiences and operational flow.
• Completed training in Salto Systems, fire safety, food hygiene, and first aid to maintain operational and safety standards.
• Collaborated with internal teams to support smooth day-to-day hotel operations and service delivery.

Marketing Assistant - Pitstop Group UK - London, United Kingdom

(2024-01 - 2024-09)

• Created, edited, scheduled and managed social media content to strengthen brand presence across multiple platforms.
• Managed community engagement by responding to comments, messages and customer reviews.
• Supported online reputation management (ORM) by monitoring Google reviews and maintaining brand reputation.
• Coordinated content shoots and collaborated with creators and influencers.
• Assisted with influencer marketing and PR campaigns, including outreach, scheduling and tracking deliverables.

Team Member - Sugar Rush London - London, United Kingdom

(2022-01 - 2023-12)

Delivered high-quality customer service in a fast-paced, high-volume hospitality setting.

• Maintained attention to detail while multitasking across food preparation, customer interaction, and operational support.
• Supported inventory management and minimised operational waste through effective stock awareness and coordination.
• Built strong relationships with customers through professional communication and consistent service standards.

Nursery Assistant - London Road Nursery - London, United Kingdom

Supported children's wellbeing, safety, and development in a collaborative childcare environment.

• Developed communication, teamwork, and time-management skills through coordination with staff and parents.
• Handled challenging situations with professionalism, patience, and adaptability.

Volunteer – Kissing It Better Scheme - Watford General Hospital - Watford, United Kingdom

Supported patients with dementia through social engagement activities and relationship-building.

• Demonstrated empathy, communication, and interpersonal skills while encouraging participation and inclusion.

BSc (Honours) - Business & Management - Brunel University London (2023-09 - 2026-06)

BTEC Extended Diploma - Business - St Charles Catholic Sixth Form College (2021-10 - 2023-06)

GCSEs - General Education - Wembley High Technology College (2017-06 - 2021-06)