Roddlesw Whitey

Quantify motor vehicle accident claims with the use of Audatex/Abuntex quoting system. Conduct fair and realistic assessments in the most efficient and cost-effective manner. Provide all-round assessing services at various locations and on the road country trips.

Motor Assessor - ***Interim Recoveries Manager SSA all LOB - AIG SOUTH AFRICA

(2015-01 - 2025-05)

• Quantify motor vehicle accident claims with the use of Audatex/Abuntex quoting system.
• Conduct fair and realistic assessments in the most efficient and cost-effective manner.
• Provide all-round assessing services at various locations and on the road country trips.
• Assisting with managerial functions(2IC) / auditing of assessments
• Managing and auditing Panelbeaters/service providers in line with business expectations.
• Extraordinary client satisfaction by always adhering to policy wording.
• Effectively assist with client complaints on a national level.
• Digital and senior field assessor nationally.
• Assist and carry out presentations with profit center management.
• Carry out audits and manage the Kenyan branch assessing team remotely.
• Host meetings with external stakeholders, business partners and towing operators.
• Regular meetings held with repairers as well as negotiating labour rates and SLA's.
• Knowledge on the reserving philosophy and the impact it has on the business.
• Continuous inhouse training and mentoring of learners.
• Team supervision in absence of management.
• Vast knowledge of the CLEAR process in line with claims management.
• Reducing/minimizing the likelihood of an incident through risk mitigation by applying extensive technical skill, audits (FRC's) & surveys to lessen the impact of potential losses.
• Ensure all personal development training is identified and completed successfully.
• Strong communicating skills

Motor Assessor - DIGICALL ASSESSING SOLUTIONS - (ASSESS XPRESS)

(2009-01 - 2014-12)

• Quantify motor vehicle accident claims with use of Audatex/Abuntex quoting system.
• Conduct fair and realistic assessments in the most efficient and cost-effective manner.
• Provide all-round assessing services at various locations.
• Supplier/panel beater liaison–build and maintain constructive working relationships with suppliers and co-workers.

Motor Assessor - Telesure Group Services

(2005-01 - 2008-12)

• Quantify motor vehicle accident claims, conduct fair, realistic, and thorough assessments in the most efficient and cost-effective manner.
• Assistance with manager functions.
• Provide all-round assessing services at various locations and interaction points ie drive-incenters' and on the road country trips.
• Use of Audatex/Abuntex computer estimation system
• Supplier/panel beater liaison – build and maintain constructive working relationships with suppliers and co-workers.
• Client liaison – exceptional service delivery

Workshop Foreman & Panel Beater - Panel City Panel Beaters

(2001-01 - 2005-12)

• Supervise and support company policies, duties, and functions within the workshop division.
• Delegate and supervise productivity and service delivery.
• Monitor quality control.
• Client liaison – provide before and after service support.
• Accurate vehicle accident estimation
• Automotive body repairer

Automotive Body Repairer - Auto Renovators

(1996-01 - 2001-12)

• Automotive body repairs
• Monitor quality control.
• Client liaison
• Accurate vehicle accident estimation and quotations

Automotive Body Repairer - ACE Panel Beaters

(1990-01 - 1996-12)

Apprenticeship served.

Higher certificate - short-term insurance - Milpark business college

Aluminum Rectification - Centurion College

SAMTRAC - NOSA

Panel Beater - Olifantsfontein Trade Test Centre

Certificates - N1 and N2 - Northern Cape Technical College

Grade 10 - Haythorne Senior Secondary Pietermaritzburg