Customer Onboarding Leader with 15+ years in Financial Services, including over 3 years in the Maritime FinTech space. Built high-performing teams and scalable processes from the ground up. Developed and led the customer facing Onboarding function, reduced corporate onboarding times by ~50%. Previously a Senior Client Service Account Manager at J.P. Morgan, managing a portfolio of 5 of the top-20 European Payments clients including Asset Managers and Payment Service Providers.
Customer Onboarding StrategyTeam Leadership & CoachingProcess Optimisation+6
