Romiald Lufua
Application Analyst & Developer
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About
Confident, hardworking and enthusiastic individual with experience and knowledge within retail and warehouse sector as well as in the Information technology (IT) field, graduated with 2:1 in Bachelor of Science with honors Information and Communications Technology 2019. Within this course I gained technical skills such as html, Linux command line, network management (Cisco), SQL etc. An excellent communicator developed through my extensive work within the IT and customer service industry.
Experience
Application Analyst & Developer - Linnaeus Group
(2023-01 - 2023-06)
- SQL Database development, Implementation, manipulation and support
- Animana support and development
- SQL data/table creating & Implementing code.
- Vision Studio development
- Data, retrieval, visualisation and presentation (SQL)
- System Migration
- Integration
- Power BI
IT Engineer - Ultima & Stonegate Group
(2022-06 - 2023-01)
- Hardware, intersystem Cache, and configurations
- Windows Server 2007 to 2016 OSA
- Hardware, intersystem Cache and configurations
- Experience in Active Directory, Group Policy, O365 and SharePoint
Data Analyst/Data Scientist & Software Developer - National Health Service (NHS)
(2022-03 - 2023-01)
- SQL Database development, Implementation, and manipulation
- SQL data/table creating & Implementing code.
- LIMS (laboratory information management system) database development, Implementation, and maintenance
- FastFinder applications development and programming
- Data visualisation and mining
- Software development
- Protect development works.
- Power BI and Data visualisation
- SQL development and support
Junior Software Developer - Paragon Banking Group PLC
(2021-08 - 2022-03)
- C# programming
- ASP.NET programming
- SQL Database development, Implementation, and manipulation
- SQL data/table creating & Implementing code.
- Power BI and Data visualisation
- Vision Studio development
- Outsystems applications development and programming
- Web application developments
- Application support
Senior IT Service Desk Analyst - Infrastructure Engineer - Interserve - Mitie
(2019-01 - 2021-08)
- Applying 2nd line support and resolution or advancing tickets to 3rd line support when needed
- ITILv4 principles and application – Certified
- Network & Apps troubleshooting to establish the fault and fix them – CCNA & CCNP Certified
- Strong networking skills covering VPN, DNS, VLAN, OU, Active Directory, TCP/IP, DHCP, RDS, Group Policy, LAN, WAN, Switch and Router and IOT
- Experience in supporting the end users and Infrastructure (AX Dynamic 09-12, Enterprise V, Secure & Non-Secure Citrix, XenApp/XenDesktop, NetScaler)
- Working within a team of support analysts to handle customer requests/incidents.
- Service Monitoring and proactive Alarm
- Windows Server 2007 to 2016 OSA
- Hardware, intersystem Cache and configurations
- Experience in Active Directory, Group Policy, O365 and SharePoint
- Staying up to date with business and IT developments and processes
- Contribute to the attainment of KPI and SLA compliance.
- Agent Assist KBA producer.
Data administrator - Virgin train
(2018-03 - 2018-06)
- Delay repay management.
- Communicate effectively and directly to customer’s requests or inquiries; respond with appropriate actions and accurate information.
Customer Assistant/Warehouse - Morrison’s
(2017-10 - 2019-01)
Aircraft racker, warehouse operator - Alpha Lsg Flight
(2017-06 - 2017-10)
Customer Assistant - Marks and Spencer
(2016-08 - 2017-01)
Warehouse operator - Reynolds Catering Supplier
(2011-06 - 2015-08)
Education
BSc (Hons) - Information and communication Technology - Birmingham City University (2016-09 - 2019-07)
L3 BTEC Extended Diploma - Information Technology (IT) - South and City College Birmingham (2014-09 - 2016-07)
2 functional skills equivalents to MATHS and ENGLISH; L1 $ L2 BTEC Diploma - Information Technology (IT) - Barnet and Southgate College (2011-09 - 2014-07)

