Rosa Cieri

Extremely interested in finding a challenging position to put into practice studies, excellent communication skills and organizational experience. Strong motivation, analytical mind and organizational abilities. Able to interpret and apply policies, procedures, rules and regulations; establish and maintain effective working relations; explain decisions and share constructive feedback to ensure quality improvement.

Conscientious person who works hard and pays attention to details. Helpful, patient, flexible, quick to pick up new skills and eager to learn from others.

Assistant Manager - Pret A Manger - Marble Arch, Cavendish Square, Wigmore Street, Regent Street, Tottenham Court Road 237, London

(2005-06 - 2020-11)

As an Assistant Manager in the shop floor, responsible for assisting with the smooth daily running of the business whilst maintaining excellent brand standards at all times. Also responsible for cash handling and banking, and maintaining standards in H&S and hygiene throughout the unit whilst ensuring the site runs efficiently on a day to day basis.

• Assisting in the training, development and motivation of all unit staff
• Stock purchasing and stock control
• Assisting with running internal promotions
• Maintaining H&S and Hygiene standards
• Responsible for maintaining excellent standards in customer care and service at all times
• Assisting in the efficient running of the site on a day to day basis
• Banking and cash handling

Sales Advisor - Naturally Cashmere - Piccadilly Street, London

(2004-01 - 2005-12)

Employed as a Sales Assistant responsible for assisting customers with any queries and complaints, cash handling and maintaining standards throughout the unit. Gained extensive knowledge and experience of customer service, which enabled progression of career.

Interpreter - ICE (Italian Trade Commission) - 37 Sackville Street, W1S 3DQ, London

(2002-01 - 2004-12)

Employed as an interpreter responsible for translating. Enjoyed the customer contact that this role brought and gained valuable communication skills and the experience of dealing with customers on a regular basis.

Receptionist/Secretary - Panetteria Verruso di Verruso2 Federico & F.lli S.N.C. - Via Capo Santa Maria 83017 Rotondi (AV) Italy

(2000-01 - 2002-12)

• General Office, Administration, Telephone and E-mail Enquiries
• Writing Letters
• Product Stock Update
• Processing Orders
• Appointments
• Excel/Word/Internet/Outlook Express

General Office Duties - Italian Embassy, London - London

(2004-01 - 2004-12)

General Office Duties in Press Office and Economic Department

• Telephone and E-mail Enquiries
• Writing Letters
• Excel/Word/Internet/Outlook Express

Private Tutor - Private Tutor

Previous and current experience as a Private Tutor for kids till 7 years old, KS1.

Bachelor Honours Degree - Modern Languages and Literatures - University Suor Orsola Benincasa (1998-01 - 2003-12)

Diploma - Classical Education - A.

Lombardi High

School (1992-01 - 1996-12)

TEFL Certificate - English Language Teaching - TEFL Org UK (2015-01 - 2015-12)

Level 3 / A level - Management Training - Apeiron Association (1999-01 - 2000-12)

Certificate of Successful Participation - It's Your Child's Life Parenting Programme (2019-01 - 2019-12)