Ruby Gebka-Scuffins

I am a creative and adaptable communications and marketing professional with a BA (Hons) in Marketing and experience delivering engaging content across digital, social media, email, events, and print channels. Skilled in content creation, campaign support, stakeholder engagement, and building strong relationships with diverse audiences. I am passionate about creating clear, impactful communications that inform, engage, and inspire action.

Known for embracing new ideas, learning quickly, and using innovative approaches and emerging technologies to deliver effective results in fast-paced environments.

Business Support Officer at Canterbury Business Improvement District (2026-03 – Present)

• Create and distribute weekly e-newsletters to promote city events, business initiatives, and BID activities.
• Develop and schedule content across Instagram, LinkedIn, and Facebook, maintaining a consistent brand voice and increasing engagement.
• Monitor social media performance and audience interaction to support marketing objectives and campaign effectiveness.
• Design marketing materials including posters, banners, and digital assets for campaigns and events.
• Plan, coordinate, and deliver events, ensuring successful promotion and stakeholder engagement.
• Organise and run networking events to strengthen relationships with local businesses and partners.
• Support social media and marketing communications to increase brand awareness and event attendance.
• Collaborate with businesses, suppliers, and stakeholders to deliver effective marketing and engagement campaigns.

Business Support Assistant at Kent County Council (2024-01 – 2026-02)

• Design and produce promotional materials including posters, flyers, and digital content to increase awareness of Family Hub services.
• Manage and maintain a local service directory, ensuring accurate and up-to-date information for families and professionals.
• Support marketing campaigns across digital and offline channels, promoting events, programmes, and community initiatives.
• Coordinate communications through mailing lists, stakeholder engagement, and event promotion.
• Monitor booking systems and data to support service performance and user engagement.
• Act as a Digital Advocate, promoting AI and new technologies to improve communication, efficiency, and service delivery.

Customer Support Assistant at Tesco (2023-05 – 2024-01)

• Operated the till, handled cash and card transactions with excellent customer service.
• Answered queries about store policies and addressed customer concerns.
• Worked a flexible schedule and extra shifts to meet the business needs.
• Helped customers complete purchases and locate items.
• Replenished stock and organized shelves for optimal appearance.

Customer Support Assistant (Temporary) at Tesco (2023-05 – 2024-01)

• Operated the till, handled cash and card transactions with excellent customer service.
• Answered queries about store policies and addressed customer concerns.
• Worked a flexible schedule and extra shifts to meet the business needs.
• Helped customers complete purchases and locate items.
• Replenished stock and organized shelves for optimal appearance.

Returns Processor at Select Specs (2018-08 – 2019-11)

• Delivered high-quality customer service by gathering feedback on product deficiencies.
• Documented returned product details in the company inventory tracking system.
• Collaborated with team members to facilitate returns quickly.
• Unloaded, inspected and stored damaged and returned products.

English Teaching Assistant at Agnes Learning Club, Gdansk (Poland) (2017-10 – 2018-06)

• Planned and implemented lessons to meet the school's standards.
• Kept the classroom clean and organized for student health and classroom efficiency.
• Applied specialized teaching techniques to reinforce social and communication skills.
• Documented student progress and communicated with parents to keep them informed.
• Created lesson materials, visuals and digital presentations to supplement lesson plans.

BA (Hons) in Marketing – Canterbury Christ Church University (2020 – 2024)

Secondary School – Hartsdown Academy (2011 – 2016)