Ruchi Sharma

Energetic, hands-on operations and team management professional with 9+ years of experience thriving in fast-paced, high-volume environments. Proven track record as a strong leader with the ability to train, coach, and develop junior team members. Highly organized and focused, bringing transferable expertise in managing staff rosters, vendor and stock control, and ensuring strict compliance with employment and safety laws, bringing a sleeves-up, lead-by-example attitude and a deep passion for transitioning into the hospitality sector to deliver high-quality service and support Head Chefs and management teams.

Senior Operations & Team Lead (HR) at Hewlett Packard Inc. (2017-01 – 2022-12)

• Acted as a strong leader for a cross-functional team of six, fulfilling training, coaching, and professional development needs to ensure high-quality service delivery.
• Managed operational workflows, staff rosters, and the allocation of work details in a fast-paced, high-volume environment supporting 900+ individuals annually.
• Overseen external suppliers and vendor management, ensuring accurate ordering, stock control, and resource allocation to meet strict operational SLAs.
• Maintained strict compliance with employment laws, operational standards, and internal audits, aligning with health, safety, and organizational policies.
• Demonstrated excellent communication skills and a hands-on attitude to support management, improve overall operational efficiency, and maintain high standards of presentation.

Career Break & UK Relocation at Self-Employed (2023-01 – Present)

• Relocated to the UK and secured full Right to Work status, ensuring immediate availability for employment.
• Maintained professional readiness and organizational skills, preparing for a transition into a dynamic, people-focused operational role.
• Actively seeking hands-on roles requiring flexible shift work, including evenings and weekends, with a genuine desire to provide high-quality service.

Postgraduate Diploma in Human Resource Management (PGDHRM) – Symbiosis Centre for Distance Learning

Bachelor in Commerce (BCom) – Rani Durgavati Vishwavidyalaya