Rue Howard

Friendly and reliable customer service professional with experience in hospitality and education. Skilled in preparing high-quality beverages, delivering excellent customer service, handling cash transactions and maintaining food safety standards. Experienced in supporting pupils in classroom settings and creating positive, inclusive learning environments. A quick learner with strong communication, teamwork and organisational skills who thrives in fast-paced environments.

Barista - Hospitality Venue, Luton - Luton

• Prepared and served hot and cold beverages, including speciality coffees and teas.
• Operated commercial espresso machines safely and efficiently.
• Delivered excellent customer service by greeting customers and recommending menu items.
• Processed cash and card payments accurately using the till system.
• Maintained high standards of food hygiene and workplace cleanliness.
• Cleaned and sanitised equipment, utensils and customer areas.
• Worked efficiently during busy periods while maintaining excellent service.
• Assisted with opening and closing procedures, including stock organisation and equipment cleaning.

Teaching Assistant - St Margret's School, Luton - Luton

• Supported teachers in delivering engaging classroom activities.
• Assisted pupils in one-to-one and small group learning sessions.
• Encouraged positive behaviour and classroom participation.
• Supervised pupils during break and lunchtime.
• Prepared classroom resources and learning materials.
• Marked classwork and recorded student progress accurately.
• Maintained a safe, inclusive and supportive learning environment.
• Worked closely with teachers and parents to support pupils' development.

Health & Social Care and Business - Barnfield College, Luton