Rumana Kapadia

A friendly, well-presented and highly organised individual with a strong record of working accurately under pressure in fast-paced, customer-facing healthcare settings. Currently undertaking an MRes at the University of West London, London, and looking for a part-time role (up to 20 hours/week) in a busy supermarket or retail store to complement my studies.

Excellent

English communicator (IELTS 7.0) with proven skills in customer service, teamwork, stock control and accurate till/record handling. A quick learner who is punctual, trustworthy and calm under pressure.

Hospital Pharmacist at MedCare Hospital (2026-04 – 2026-08)

• Dealt directly with a high volume of customers/patients daily, explaining information clearly under time pressure
• Checked and processed transactions accurately, following strict procedures at all times
• Coordinated closely with a wider team to keep operations running smoothly
• Managed stock control, checking expiry dates, rotating stock and keeping storage organised
• Kept accurate written and electronic records in a fast-paced, detail-critical environment
• Followed strict health & safety and regulatory compliance procedures at all times

Pharmacy Intern at Medicare Rahat Pharmacy (2023-07 – 2023-09)

• Supported front-of-counter service, assisting customers with queries in a busy retail environment
• Communicated clearly with customers, answering questions and resolving queries
• Helped with stock replenishment, shelf organisation and inventory checks as part of a team
• Handled paperwork and order processing accurately under supervision

MRes in Cancer Pharmacology and Therapeutics – University of West London (2026-09)

Bachelor of Pharmacy in B.Pharm – Gujarat Technological University (2020 – 2024)