Rumi

Motivated and reliable professional with over six years of customer service experience in a busy, fast-paced environment. Strong communication, organisation and problem-solving skills, with experience handling transactions, assisting customers and working effectively as part of a team. A quick learner who is adaptable, professional, and eager to contribute to a new role in customer service, retail, sales, or administration.

Kiosk Staff at MANCHESTER UNITED FOOTBALL CLUB (2019-09 – Present)

• Deliver high-quality customer service to a large and diverse range of customers in a busy, fast-paced environment.
• Process cash and card transactions accurately and efficiently while maintaining a high level of customer service.
• Assist customers with enquiries and provide friendly, professional support during large-scale events.
• Manage stock replenishment and help maintain an organised and well-presented work area.
• Work effectively with colleagues to ensure smooth and efficient service during busy periods.
• Developed strong communication, teamwork, time management, and problem-solving skills.

Diploma of Higher Education (DipHE) in Architectural Design and Technology – UNIVERSITY OF SALFORD (2026-06)

GCSEs – William Hulme's Grammar School