Manager at Abbotsfield Residential Care Home LTD (2025-07 – Present)
- Manage the day-to-day operation of a residential care home.
- Lead staff teams and oversee care delivery.
- Maintain care quality, safety and compliance standards.
- Coordinate daily operations and resolve service issues.
- Promote person-centred care and resident wellbeing.
- Successfully oversee daily service operations and staffing.
- Maintain high standards of resident care and support.
Manager at Howard Court Care Home (2024-12 – 2025-07)
- Manage the day-to-day operation of a residential care home.
- Lead staff teams and oversee care delivery.
- Maintain care quality, safety and compliance standards.
- Coordinate daily operations and resolve service issues.
- Promote person-centred care and resident wellbeing.
- Successfully oversee daily service operations and staffing.
- Maintain high standards of resident care and support.
Customer service assistant at James Hall, Spar (2024-09 – 2024-12)
- Manage the day-to-day operation of a residential care home.
- Lead staff teams and oversee care delivery.
- Maintain care quality, safety and compliance standards.
- Coordinate daily operations and resolve service issues.
- Promote person-centred care and resident wellbeing.
- Successfully oversee daily service operations and staffing.
- Maintain high standards of resident care and support.
Manager at Alcedo Care (2024-01 – 2024-09)
- Manage the day-to-day operation of a children's domiciliary service for those with autism.
- Lead staff teams and oversee care delivery.
- Maintain care quality, safety and compliance standards.
- Coordinate daily operations and resolve service issues.
- Promote person-centred care and resident wellbeing.
- Successfully oversee daily service operations and staffing.
- Maintain high standards of autistic childrens care and support.
Manager at Churchlake Care (2022-06 – 2023-12)
- Manage the day-to-day operation of a residential care home.
- Lead staff teams and oversee care delivery.
- Maintain care quality, safety and compliance standards.
- Coordinate daily operations and resolve service issues.
- Promote person-centred care and resident wellbeing.
- Successfully oversee daily service operations and staffing.
- Maintain high standards of resident care and support.
Manager at Mears Care Ltd (2018-08 – 2022-06)
- Managed multiple care services across Cumbria.
- Supervised care delivery and operational performance.
- Ensured compliance with company and care standards.
- Addressed staffing, service and client issues.
- Supported service improvement initiatives.
Trainer at Mears Care Ltd (2016-07 – 2018-08)
- Delivered induction training for new employees.
- Provided refresher and mandatory training programmes.
- Supported employee development and competency standards.
- Promoted consistent care practices throughout the organisation.
Healthcare Assistant at Cumbria Partnership NHS Foundation Trust, Victoria Cottage Hospital (2014-02 – 2016-07)
- Assisted patients with personal care and daily living needs.
- Worked alongside nursing and healthcare professionals.
- Contributed to the delivery of safe, compassionate care.
- Supported patient wellbeing and comfort.
Care Coordinator at Bethsaida Home Care Services (2011-01 – 2014-02)
- Coordinated domiciliary care services.
- Managed care records and administrative documentation.
- Ensured continuity and reliability of care provision.
- Supported the daily operation of the care agency.
Contract Supervisor at WF Cleaning Services (2010-01 – 2011-12)
- Prepared staff rotas and organised cover arrangements.
- Managed staff performance and disciplinary matters.
- Maintained client relationships and service standards.
- Controlled stock ordering and monthly inventory checks.
- Assisted with securing and developing contracts.
Machinist at New Balance (2009-01 – 2010-12)
- Operated industrial sewing machinery.
- Produced footwear to required quality standards.
- Worked efficiently to meet production targets and deadlines.
Deputy Manager at Birketts Fencing (2006-01 – 2009-12)
- Supported daily management of the store and wood yard.
- Delivered excellent customer service.
- Managed customer enquiries and complaints.
- Assisted with health and safety responsibilities.
- Coordinated customer orders.
Assistant Manager at Elenor Moore Care Agency (2002-01 – 2003-12)
- Assisted with overall business management.
- Managed invoicing, payroll and financial administration.
- Coordinated care plans and care packages.
- Liaised with healthcare professionals and social services.
- Conducted risk assessments and manual handling training.
Support Worker at Walsingham Community Homes (2001-01 – 2002-12)
- Supported individuals with communication and support needs.
- Encouraged independence and personal development.
- Delivered person-centred care and support.
Home Carer at Elenor Moore Care Agency (1999-01 – 2001-12)
- Supported clients in their own homes.
- Planned duty schedules and holiday cover.
- Responded to emergency situations as first point of contact.
- Worked closely with healthcare professionals to support rehabilitation.
Manager at Frizington Veterans Club (1992-01 – 1996-12)
- Managed the daily operation of the club.
- Supervised a team of four staff members.
- Controlled stock purchasing and inventory.
- Managed cash handling and banking procedures.
Machinist at Kangol Headwear (1989-01 – 1992-12)
- Operated industrial manufacturing machinery.
- Worked to production and quality targets.
Auxiliary Nurse at Branthwaite Nursing Home (1987-01 – 1989-12)
- Assisted residents with personal care needs.
- Supported dignity, wellbeing and comfort.
- Worked as part of a multidisciplinary care team.
Receptionist at The Globe Hotel (1985-01 – 1987-12)
- Welcomed guests and managed enquiries.
- Handled bookings and administration.
- Delivered professional customer service.
