Ruvane Bernstein
Senior Technical Writer
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About
Senior Technical Writer and Electronics Engineer with 20+ years delivering hardware, embedded systems, IoT, and API documentation for enterprise and developer audiences. Proven remote collaborator with expertise in Docs-as-Code, Gemini AI, Swagger/OpenAPI, and translating complex schematics/troubleshooting into user-friendly content. Seeking 100% remote, worldwide contracts in hardware/software/IoT/electronics technical writing.
Experience
Remote Technical Writer at Google (2019-01 – Present)
- Leveraged Gemini AI to accelerate creation, refinement, and accuracy of technical documentation for Google Workspace Admin Help Center
- Managed complex content architectures at scale using Docs-as-Code and utilizing AI-driven documentation workflows to scale content production with a strong focus on clarity and usability
- Collaborated with engineering teams to document complex topics resulting in improved enterprise administrator experience
Remote Technical Writer / Editor at Bond Financials (2018-01 – 2019-12)
- Created from scratch REST API reference documentation (Swagger/OpenAPI) and online help center for startup, enabling seamless third-party integrations
- Produced clear, actionable content for developers
Remote Technical Writer / Editor at Model N (2016-01 – 2018-12)
- Developed setup, configuration, administration, and user documentation for Salesforce SaaS platforms CPQ, CLM, and GTM
- Partnered with developers to document UI, functionality, error handling, and integrations
Technical Writer / Editor at Kramer Electronics (2010-01 – 2016-12)
- Authored user manuals, installation guides, technical specifications, and service documentation for professional AV electronics hardware and software to reduce support calls
- Collaborated closely with hardware engineers and programmers on schematics, system integration, software, troubleshooting procedures, and compliance content
- Improved documentation consistency, usability, and quality through engineering partnerships; supported Salesforce implementations
Earlier roles at Intel, Ozvision, BigBand Networks (2009-12)
Additional earlier roles at Intel, Ozvision, BigBand Networks, and pre-2010 engineering positions available upon request
Education
BSc Electrical Engineering — University of the Witwatersrand, Johannesburg, South Africa
(Strong foundation in electronics, embedded systems, and hardware design)
AI Specializations — AI for Content Creation, AI for Writing & Communicating, AI Fundamentals (Google/Cousera)
Technical Writing — Creating REST API Documentation (I’d Rather Be Writing), DITA & Structured Authoring (Scriptorium/Cherryleaf), Advanced Technical Content (UK Institute for Technical Writing)
Other — Salesforce Administration (Salesforce Trailhead), Microsoft Certified Systems Engineer (Azlan)
