Ruvane Bernstein

Senior Technical Writer and Electronics Engineer with 20+ years delivering hardware, embedded systems, IoT, and API documentation for enterprise and developer audiences. Proven remote collaborator with expertise in Docs-as-Code, Gemini AI, Swagger/OpenAPI, and translating complex schematics/troubleshooting into user-friendly content. Seeking 100% remote, worldwide contracts in hardware/software/IoT/electronics technical writing.

Remote Technical Writer at Google (2019-01 – Present)

• Leveraged Gemini AI to accelerate creation, refinement, and accuracy of technical documentation for Google Workspace Admin Help Center
• Managed complex content architectures at scale using Docs-as-Code and utilizing AI-driven documentation workflows to scale content production with a strong focus on clarity and usability
• Collaborated with engineering teams to document complex topics resulting in improved enterprise administrator experience

Remote Technical Writer / Editor at Bond Financials (2018-01 – 2019-12)

• Created from scratch REST API reference documentation (Swagger/OpenAPI) and online help center for startup, enabling seamless third-party integrations
• Produced clear, actionable content for developers

Remote Technical Writer / Editor at Model N (2016-01 – 2018-12)

• Developed setup, configuration, administration, and user documentation for Salesforce SaaS platforms CPQ, CLM, and GTM
• Partnered with developers to document UI, functionality, error handling, and integrations

Technical Writer / Editor at Kramer Electronics (2010-01 – 2016-12)

• Authored user manuals, installation guides, technical specifications, and service documentation for professional AV electronics hardware and software to reduce support calls
• Collaborated closely with hardware engineers and programmers on schematics, system integration, software, troubleshooting procedures, and compliance content
• Improved documentation consistency, usability, and quality through engineering partnerships; supported Salesforce implementations

Earlier roles at Intel, Ozvision, BigBand Networks (2009-12)

Additional earlier roles at Intel, Ozvision, BigBand Networks, and pre-2010 engineering positions available upon request

BSc Electrical Engineering — University of the Witwatersrand, Johannesburg, South Africa

(Strong foundation in electronics, embedded systems, and hardware design)

AI Specializations — AI for Content Creation, AI for Writing & Communicating, AI Fundamentals (Google/Cousera)

Technical Writing — Creating REST API Documentation (I’d Rather Be Writing), DITA & Structured Authoring (Scriptorium/Cherryleaf), Advanced Technical Content (UK Institute for Technical Writing)

Other — Salesforce Administration (Salesforce Trailhead), Microsoft Certified Systems Engineer (Azlan)