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I am a graduate student in Psychology from Kingston University, currently pursuing a Master's in Business Psychology. I possess a strong academic foundation and the ability to evaluate statistical data effectively. I am reliable, responsible, and capable of collaborating within a team as well as working independently.

Sales Assistant at Elara Jewellery (2016-10 – 2020-03)

• Interfaced with customers, determined needs, provided recommendations and up-sold services.
• Articulated item's value and explained options and differences to maximize customer satisfaction while driving sales.
• Stayed up to date on store promotions, payment policies and security practices.
• Mentored new employees on customer service, money handling and organizing strategies.

Barista Assistant at Costa (2015-09 – 2016-07)

• Enthusiastically engaged customers during busy periods to keep mood light and fun.
• Increased sales by arranging merchandise in innovative and eye-catching displays.
• Passed state inspections by following health, safety and sanitation guidelines.
• Maintained highest standards of conduct and service to support company reputation.

MSc in Business Psychology – Arden University

Bachelor of Science in Psychology – Kingston University (2024)