Sabbah S.m

I am a highly experienced and proactive Technical Analyst and Quality Assurance Specialist with over 10 years of expertise in food safety, quality assurance, and health and safety management within the UK food manufacturing industry, complemented by experience working in the Middle East. I excel in thriving within diverse work environments and am currently contributing to ‘Goldenfry' in the technical department. My expertise includes managing quality assurance processes, ensuring food safety compliance, overseeing production systems, and conducting comprehensive audits.

With a strong foundation in HACCP, ISO 22000, ISO 9001, and other quality management systems, I am skilled in supplier management, driving continuous improvement initiatives, and leading teams to achieve operational excellence. Motivated and solutions-driven, I am eager to transition into a Food Safety and Quality Assurance Manager role or specification technologist role, where I can leverage my leadership abilities and technical knowledge to advance ambitious goals in sustainability, safety, and operational performance. Experienced and detail-oriented Technical Analyst and Quality Assurance Specialist in raw materials and specification writing, skilled in maintaining the quality and compliance of ingredients, raw materials, and packaging upon arrival, with solid expertise in material planning and supply chain processes.

I am eager to transition into a technical Manager role, where I can apply my knowledge and precision to support operational efficiency. I bring strong commercial awareness, organisational proficiency, and a customer-centric approach, with the ability to handle multiple demands under tight deadlines, analyze complex data, and communicate effectively across various platforms. Highly motivated and solutions-oriented, with a track record of proactive problem-solving and a dedication to driving excellence in every project.

I am equally comfortable working on the shop floor with production, high-risk cooked products, chilled and ambient products, and raw materials. As a Trading Assistant at Morrisons, I play a key role in ensuring our customers find the best quality and value on our shelves every day. Working at the heart of the commercial team, I manage the essential end-to-end administrative and operational tasks that keep our categories running smoothly.

A major part of my role involves supporting my Buyers with New Product Development (NPD). I act as the bridge between our suppliers and the shelf, coordinating everything from setting up new line forms and managing sample rotations to ensuring all pricing and promotional data is accurate for launch. By managing these critical details and tracking project timelines, I enable my Buyers to focus on strategy and sourcing, ensuring our new ranges land on time and make a real impact for our customers.

I work closely with development chefs and technical teams to bring new product ideas to life, ensuring all samples are trac

Technical/QA coordinator - Goldenfry

(2026-06)

• Support daily quality assurance activities by making informed quality decisions and ensuring compliance with food safety, quality, and legal standards.
• Issuing and investigating non-conformances, customer complaints, and quality incidents, identifying root causes and implementing effective corrective and preventive actions (CAPA).
• Conduct root cause analysis using structured problem-solving techniques to prevent recurring quality issues and improve manufacturing processes.
• Support the implementation and maintenance of HACCP systems, ensuring compliance with BRCGS standards, customer requirements, and food safety regulations.
• Carry out daily GMP, hygiene, and internal audits across production and yard areas, identifying areas for improvement and ensuring corrective actions are completed.
• Coordinate hygiene and sanitation programmes, including cleaning schedules, deep cleaning activities, chemical control, and pest control management to maintain a safe production environment.
• Verify and Maintain technical documentation and compliance records, ensuring all quality documentation is accurate, up to date, and audit-ready.
• Work closely with production, engineering, and technical teams to resolve quality issues and ensure products consistently meet customer specifications.
• Support internal and external audits, including customer, BRCGS, and regulatory inspections, by preparing documentation and ensuring compliance with company procedures.

Trading Assistant (Free From) - Morrisons

(2025-01)

• Act as the primary point of contact for external suppliers and internal departments, including Quality and National Supply Chain.
• Ensuring NPD projects stay on track to launch on time.
• Managing the receipt, organization, and assessment of new supplier samples.
• Identifying emerging food trends and carrying out competitor price checks.
• Creating new product records (NLF) and maintaining accurate data on Morrisons' internal systems.
• Acting as a contact point for suppliers to request samples, brief updates, and manage pricing information.
• Supported the end-to-end management of Core, Seasonal, and Own Label product ranges across categories like Grocery (Free From, international & world Food).
• Maintained thorough product knowledge to assist in sourcing and developing commercial ranges that meet changing customer tastes.
• Managed the product critical path, ensuring all milestones for samples, testing, and production were met for on-time delivery.
• Managed accurate data entry for new product setups, including imagery and descriptions, for both in-store and online platforms.
• Resolved supplier queries regarding invoices, delivery discrepancies, and quality issues to maintain a smooth supply chain.
• Thrived in a fast-paced retail head office environment, demonstrating adaptability and a sense of urgency during peak seasonal trading periods.
• Produced weekly trading reports and sales forecasts to identify trends, demand patterns, and stock anomalies.
• Supported cost price negotiations with suppliers to maintain company margins and improve category profitability.

Technical Analyst/Raw Material QA Specialist & Raw Material/Packaging Spec Writer - Morrisons

(2021-02 - 2026-06)

• Quality Assurance Leadership: Successfully led the implementation and management of food safety and quality assurance programs, ensuring compliance with regulatory requirements, corporate policies, and international standards such as HACCP, ISO 22000, and BRC.
• Auditing and Compliance: By using the digital technology tablets, conducted internal and external audits to maintain readiness for third-party and customer inspections. Identified non-conformances, collaborated with cross-functional teams to implement corrective actions, and upheld compliance with food safety and quality standards.
• Supplier and Client Coordination: Managed supplier relationships by resolving quality issues, conducting supplier audits, and maintaining detailed records of approved suppliers and performance. Ensured timely delivery of materials that met regulatory and company specifications.
• Process Monitoring and Improvement: Oversaw production processes, identified inefficiencies, and implemented optimization initiatives to enhance operational efficiency, minimize waste, and ensure consistent product quality.
• Regulatory Compliance: Ensured all raw materials, packaging, and finished products met stringent food safety and quality regulations. Administered allergen management programs, microbial testing, and material specification reviews to maintain compliance.
• Team Leadership and Training: Directed quality control teams, conducted training on food safety and quality standards, and ensured adherence to internal policies and external audit requirements. Promoted a culture of continuous improvement and excellence within teams.
• Sustainability Initiatives: Played an active role in sustainability programs, focusing on waste reduction and optimizing processes to support environmental goals.
• Cross-Functional Collaboration: Worked closely with production, R&D, and technical departments to maintain product quality, resolve specification-related issues, and drive enhancements in product performance and compliance.
• Generate and maintain product specifications for new and existing raw material products. Review and update detailed RM/packaging specifications and artwork to ensure full compliance with company and industry standards. Work cross-functionally with the NPD/Technical department.
• Supervise the company’s supplier approval procedure and keep all approved supplier logs. Work with suppliers to gather necessary information for product specifications—update specifications following regulatory changes and internal policies.
• Assist in resolving any specification-related issues that arise during production or quality checks. Working with the Technical Manager to ensure new suppliers are reviewed and approved.
• Supplier Coordination: Collaborate with suppliers to resolve quality issues, ensuring timely delivery and adherence to required material specifications.
• Material Compliance: Verified all materials against regulatory standards and company policies, maintaining thorough records of inspections and certifications.
• Process Improvement: Identified opportunities to enhance quality assurance processes, implementing initiatives to improve efficiency and reduce material waste.
• Reporting: Created detailed reports on material quality, compliance, and supplier performance, offering insights for ongoing improvement initiatives.

Technical Analyst/Raw Material QA Specialist & Raw Material/Packaging Spec Writer - Morrisons - Intake Department

(2021-02 - 2024-12)

• Performed detailed inspections on incoming ingredients and raw materials—including fresh/frozen meats, various cheeses, flour, and seasonings—to ensure compliance with quality standards and specifications. Prepared and distributed quality reports to relevant stakeholders, promptly flagged any quality or food safety concerns to management, and supported the technical team during external audits. Conducted internal audits, documented findings, and maintained records.
• Managed allergen identification, labelling, and handling processes, working closely with production teams to prevent cross-contamination. Ensured proper labelling and handling of allergen-containing ingredients, actively trained team members in safe handling practices, and monitored allergen processes for compliance with regulatory standards.
• Led weekly food safety and yard audits, addressed non-conformances, and maintained audit readiness for third-party and customer inspections. Collaborated with Operations and Technical teams to reduce non-conformances and customer complaints. Oversaw raw material and finished product sampling, logged samples for testing (e.g., gluten-free, microbial, chemical, nitrate/nitrite tests), and ensured HACCP protocols were consistently followed and enforced across critical control points (CCPs).
• Administered a non-conformance reporting system for suppliers, managed calibration, validation, and verification schedules, and implemented corrective/preventive actions as needed. Conducted supplier audits to uphold quality and safety standards.
• Generate and maintain product specifications for new and existing raw material products. Review and update detailed RM/packaging specifications and artwork to ensure full compliance with company and industry standards. Work cross-functionally with the NPD/Technical department. Supervise the company’s supplier approval procedure and keep all approved supplier logs. Work with suppliers to gather necessary information for product specifications—update specifications following regulatory changes and
• Supplier Coordination: Collaborate with suppliers to resolve quality issues, ensuring timely delivery and adherence to required material specifications.
• Material Compliance: Verified all materials against regulatory standards and company policies, maintaining thorough records of inspections and certifications.
• Process Improvement: Identified opportunities to enhance quality assurance processes, implementing initiatives to improve efficiency and reduce material waste.
• Reporting: Created detailed reports on material quality, compliance, and supplier performance, offering insights for ongoing improvement initiatives.

Quality Assurance Coordinator/ Technical Support - Mumtaz Foods PLC

(2016 - 2021)

• Supported the Technical Manager in upholding product quality, safety, and compliance by ensuring adherence to company protocols and procedures.
• Coordinated with the Technical Manager to oversee internal glass and hygiene audits, manage the quality manual, and monitor production processes for adherence to standards.
• Managed the closure of non-conformance issues, implementing corrective actions for any non-compliance found during audits.
• Led investigations of customer complaints, handling logging, root cause analysis (utilizing the 5 Whys methodology), and resolution within defined timelines.
• Assisted with food safety incidents by logging, reporting, and ensuring timely resolution.
• Inspected and verified documents, including reports, photographs, and non-conformance documentation.
• Ensured implementation of internal quality control measures, verifying that all CCPs (Critical Control Points) were monitored effectively, including checks on metal detection and temperature controls, along with completing and verifying documentation during production.
• Performed calibration checks on monitoring devices, such as temperature probes and scales, ensuring accuracy and compliance.
• Assisted in sample management, including selection, storage, and adherence to laboratory testing schedules.
• Participated in taste panel assessments, handling document logging and scanning.
• Contributed to the development and maintenance of quality systems in line with BRC standards, actively supporting BRC audits in both QA and HR capacities from 2016 to 2021, including traceability reporting for audits.
• Organized safety meetings, training sessions, and related communications as required.
• Promoted high standards of personal hygiene among staff, training all employees on CCPs and SOPs to ensure understanding and compliance.
• Supported site management in preparation for and during external audits and visits.

HR Administrator - Mumtaz Foods PLC

(2016 - 2019)

• HR Support: Served as the primary contact for HR-related inquiries, offering guidance and support to employees and line managers.
• Documentation Management: Administered essential HR documents, including employment contracts, probationary reviews, and absence-related correspondence.
• Recruitment Assistance: Supported the full recruitment cycle, managing onboarding, contract preparation, and induction training for new employees.
• Training & Records Management: Maintained and updated employee training records and databases, ensuring alignment with industry standards and compliance.
• Employee Data Monitoring: Monitored and analyzed employee data such as sickness, absence, and holiday records, ensuring data accuracy and adherence to HR policies.
• Investigative Support: Assisted managers during investigations and meetings, providing HR policy advice and procedural guidance.
• Payroll Processing: Coordinated payroll submissions to ensure timely and accurate processing for monthly payroll.
• Policy Administration: Managed flexible working, maternity, paternity, and right-to-work requests in compliance with company and legal standards.
• HR Administration: Conducted daily HR administrative tasks, ensuring data integrity and compliance with relevant legislation in all databases.

HR/Executive Administrator - HASOUB - Jeddah, Saudi Arabia · On-site

(2010 - 2012)

Led the development and implementation of a new HR policy and grading system to enhance organizational structure and efficiency. Key responsibilities included:

• Created a comprehensive organizational structure using Microsoft Office Visio, encompassing all branches across Riyadh, Jeddah, Khobar, Medina, Egypt, and Boston (USA).
• Directed business relations and managed the distribution of company literature, coordinating effectively with external contacts.
• Organized and managed off-site events, handling participant logistics, venue booking, travel, menu selections, and material preparation, including charts and presentations.
• Coordinated interview processes, acting as a liaison between candidates and management.
• Collaborated with various management levels to gather information on key issues, contributing to effective decision-making.
• Managed confidential organizational changes, implementing security processes to protect sensitive information.
• Processed invoices and expenditure reports, ensuring accurate and timely record-keeping.
• Designed a detailed company profile for 2012, showcasing key achievements and organizational insights.
• Assisted the IT manager in updating and upgrading the company website.
• Reported directly to the General Manager, supporting executive-level initiatives and strategic decisions.

Masters of Business Administration (MBA Executive) - Finance - Foundation University Institute of Engineering & Management Sciences Islamabad, Pakistan (2007 - 2008)

Bachelors of Business Administration (BBA HONS) - Foundation University Institute of Engineering & Management Sciences Islamabad, Pakistan (2003 - 2007)

Intermediate (Pre-Engineering HSSC) - Pre-Engineering - Pakistan International School Jeddah, KSA. (2000 - 2002)

Matriculation (Science group SSC) - Science group - Pakistan International School Jeddah, KSA. (1998 - 2000)