Sabina Rehman

I am a hardworking and motivated individual, someone who goes over and beyond and always gives over 100%, I enjoy challenges and working under pressure with getting results done to the best of my ability. I am very much a team player, However I can work as a team leader and step up when needed. I am a very professional individual, I come with lots of patience and due to my super caring nature I'm also very supportive of my colleagues and people around my surroundings.

I possess excellent people skills. Allied to this I have developed excellent customer service skills in customer service environments for 15 years. My main experience comes from retail, however I have always been very passionate about doing something meaningful in life, however life's struggles have not allowed me to pursue in the areas i would actually make a difference to someone hence why i am currently in the middle of getting my psychology degree.

Visual Merchandiser - Smallworld Accessories ltd

(2025-08 - 2025-10)

• Merchandise
• Restocking
• Keeping stands tidy
• Assembling shippers
• Delivery

Sales/Merchandise - DCK Concessions

(2023-08 - 2024-02)

• Restocking
• Delivery
• Merchandise

Supervisor - Assistant Manager - CLAIRES ACCESSORIES

(2023-01 - 2023-03)

• Trained to Open and close store
• Cash up and banking, filling in paper work accordingly.
• To provide Excellent customer service.
• Hit Target and sales
• Use of tills/ refunds
• Trained to do ear piercings
• Merchandise displays and stock

Sales Assistant - PANDORA JEWELLERY

(2022-08 - 2022-11)

• Hit weekly sales targets, selling multiple items. We as a team were always set high standards.
• To deliver excellent customer service skills at all times.
• Support and trained Christmas temporary colleagues,
• Use of tills

Sales Associate - HOTTER SHOES

(2017-04 - 2018-01)

• My key responsibility was to deliver excellent customer service at all times.
• To build a rapport relationship between customers and to provide a 1 to 1 service to find shoes that fit and are comfortable for customers who struggle to find shoes due to their health issues.
• To measure shoes size/ handle customers feet with care due health issues, helping customers to put their shoes back on if support is needed.
• To hit daily targets and promotions.
• Till transactions and refunds
• Ordering shoes for customers which are not available in stock
• Answering calls
• Stocking and refilling the shelves
• Booking in delivery
• Keeping the store tidy and clean and hazard free at all times.
• Training new staff

Sales Associate - H SAMUEL

(2016-10 - 2017-02)

Temporary Contract for Christmas

• Providing Excellent customer service
• Helping customers find the perfect present jewelry or gift for a loved one.
• Ordering customers items which are not available in stock
• Hitting daily targets and promotions
• Convincing customers to buy from promotion lines and maximize sales
• Use of tills
• Restocking items
• Supporting colleagues
• Answering phone calls and calling other branches to ask about stock availability
• Keeping the Sales floor tidy and clean at all times.

Sales Assistant - BHS LTD

(2004-02 - 2007-11)

This was my 1st job whilst still being at school and studying for my A levels.

• My key responsibility was to ensure that every customer received excellent customer service till they left the store.
• I was a key holder/ supervisor, I was authorized to make transactions such as refunds. And to also take a 10% discount of items if necessary.
• Daily targets to get customers to open a store card.
• Training new staff/ supporting and guiding them
• Answering calls and making calls to other Bhs branches
• Directing customers to what they were looking for
• Helping and supporting customers, giving them options and even helping them in the changing rooms.
• Restocking Sales
• Keeping floor tidy and clean at all times
• Helping with the Christmas shop in October.
• Putting clothes back on the shop floor from the changing rooms.

GCSEs - Bretton Woods Community School A Levels - Urdu - Bretton Woods Community School A Levels - Health and Social care - Bretton Woods Community School A Levels - Business - Bretton Woods Community School A Levels - Art - Bretton Woods Community School

Psychology Degree - Psychology